Head of Marketplace

Join a dynamic growth marketing agency where precision meets creativity
At STERRY, we're not your average marketing agency—we're the rocket fuel behind crowdfunding and e-commerce success. Since day one, we've helped clients generate over $100 million in trackable online revenue through strategies rooted in measurable performance.

Role Summary
Owns the company's presence and revenue performance across third-party marketplaces (primarily Amazon, but also Lazada, Shopee, TikTok Shop, etc.). Responsible for strategy, operations, profitability, and growth of all marketplace channels.
Department: E-Commerce / Digital Sales
Reports to: CEO / Head of E-Commerce


Key Responsibilities
Strategy & Growth

• Define and execute the marketplace channel strategy aligned with overall business goals
• Identify new marketplace opportunities and lead expansion into new platforms
• Own revenue and margin targets for all marketplace channels

Amazon Operations

• Manage Seller Central / Vendor Central account health and performance metrics
• Oversee product listings, A+ content, and brand store
• Lead Amazon advertising (Sponsored Products, Brands, Display) and manage ad spend/ROAS
• Handle FBA logistics, replenishment planning, and IPI score management

Catalog & Content

• Own listing optimization (titles, bullets, descriptions, keywords, images)
• Coordinate with marketing/creative teams for content production
• Manage pricing strategy including competitive repricing

Commercial & Financial

• Manage marketplace P&L — track fees, ad spend, COGS, and net margin
• Report on key metrics: revenue, conversion rate, ACOS/TACOS, BSR, Buy Box %
• Identify and resolve profitability leaks (returns, chargebacks, fee structures)

Team & Cross-Functional

• Manage a small team (marketplace specialist, content coordinator, ads analyst)
• Collaborate with supply chain for inventory forecasting
• Work with finance on reconciliation and marketplace payouts

Why Join STERRY?
We’re a global, fast-moving agency that’s obsessed with pushing creative and digital boundaries. You’ll work alongside a diverse and collaborative team, and the support to help you grow.

If you're ready to make an impact and grow your skills in a collaborative environment, we encourage you to apply!