Senior Director of Communications (United States)

Karat is transforming organizations around the world. We provide a powerful system for technical leaders at companies like PayPal, Atlassian, and Citi who want to take control of how they hire top engineers, elevate their teams and contractors, and stay ahead. At the core of Karat’s system are live, expert-led interviews, analytics designed to give leaders maximum visibility, and the most robust interview performance dataset in the world.

Our Communications team is committed to sharpening how the market understands Karat; we build the channels, campaigns, and executive presence that position Karat as the definitive measure of talent.

As Senior Director, Communications at Karat, you will own the company's entire communications function, spanning external, internal, executive, and crisis communications, and serve as a trusted advisor to the CEO and leadership team.

• →Set and evolve Karat's integrated communications strategy, advising the CEO and leadership team on narrative, messaging, timing, and stakeholder impact.
• →Own media relations end-to-end, building proactive relationships with journalists and producers across business, technology, workplace, and trade press.
• →Develop integrated campaigns with Product Marketing and Demand Generation that turn thought leadership, research, and product milestones into stories that break through.
• →Build and run the CEO's platform across social, the company blog, earned media, and speaking opportunities, including the executive editorial calendar.
• →Lead internal and executive communications for major company moments, keeping employee-facing and external narratives aligned.
• →Guide crisis and issues communications, coordinating response across Legal, People, Sales, and Marketing as needed.
• →Manage our PR agency and other communications partners to measurable outcomes, tracking KPIs across earned media, executive visibility, and employee understanding.

• 15+ years of progressive communications experience spanning media relations, corporate, executive, and internal/change communications
• Significant in-house experience at a high-growth technology or B2B company navigating rapid growth
• A track record of building journalist relationships and securing high-quality earned coverage
• Demonstrated success developing narratives and campaigns that connect strategy, product, and industry conversation
• Experience building executive platforms and coaching executives for media, speaking engagements, and high-stakes moments
• Exceptional writing and editorial judgment, from executive social content to all-hands remarks
• Experience guiding communications through periods of growth or high-stakes change, with discretion and sound judgment
• Experience managing PR agencies or communications partners to measurable outcomes
• Fluency in how AI is reshaping hiring, talent assessment, and workforce planning, a plus

By applying for a position, you consent to the processing of your personal data in accordance with Karat’s Employee and Contractor Privacy Notice found here.

In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at Karat.

We value a diverse workforce: people of color, womxn, and LGBTQIA+ individuals are strongly encouraged to apply.

If you have a disability or special need that requires accommodation, please let us know at accommodation@karat.com.