Housekeeper

The Housekeeper I is responsible for performing routine cleaning tasks in guest rooms and public areas while following established SOPs and cleanliness standards. This is an entry-level role where employees learn hotel room layouts, develop cleaning skills, and contribute to the guest experience by maintaining a welcoming and hygienic environment.

The essential functions include, but are not limited to the following:

• →Perform basic room cleaning tasks including making beds, changing linens, dusting, vacuuming, and sanitizing bathrooms.
• →Restock amenities such as toiletries, towels, and coffee supplies.
• →Clean assigned public areas (hallways, stairwells, lobbies) following established cleaning protocols.
• →Properly use cleaning chemicals and equipment according to training and SOPs.
• →Report shortages of supplies, damaged items, or maintenance issues to the supervisor.
• →Respond promptly and courteously to guest requests.
• →Follow all safety procedures and company standards.

• Completes assigned rooms/areas per shift in accordance with SOPs and brand standards.
• Maintains cleanliness scores at or above property benchmarks.
• Consistently demonstrates punctuality, reliability, and respectful teamwork.
• Adheres to all safety standards with zero preventable incidents.

• Attention to detail and ability to maintain high standards of cleanliness.
• Physical ability to perform repetitive tasks like bending, lifting, and reaching. 
• Ability to work independently and as part of a team.
• Basic understanding of cleaning chemicals and proper usage.
• Excellent customer service skills and ability to interact with guests professionally.
• Ability to work in varying temperatures.