Technical Support Specialist
(united States)Remotemid
Customer SupportTechnical Support Specialist
4 views0 saves0 applied
Quick Summary
Key Responsibilities
Provide support to Ting customers by phone and email Create and maintain clear, concise,
Technical Tools
Customer SupportTechnical Support Specialist
About the Role
~1 min readResponsibilities
~1 min read- →Provide support to Ting customers by phone and email
- →Create and maintain clear, concise, and accurate documentation for internal and external use
- →Act as liaison to ensure smooth operations and service delivery to all customers and partners
- →Identify, report, and document technical issues to help isolate and resolve issues in a timely manner
- →Support the Engineering team with testing software and hardware
- →Troubleshoot issues down to the root cause
- →Perform other duties as required
Requirements
~1 min read- Associate's degree or valid (up-to-date) certification in a related field
- 2 years' work experience in a technical support or customer support role
- A willingness and ability to participate as a member of a team in a rotating schedule, including nights, weekends, and holidays
What We Offer
~1 min read✓Competitive salary + equity
✓Freedom - ability to make, own, and carry out decisions
✓401k and match, Health, dental, and vision insurance
Location & Eligibility
Where is the job
Worldwide
Fully remote, anywhere in the world
Who can apply
Same as job location
About this job
- Posted
- 21 days ago
Listing Details
- First seen
- September 26, 2026
- Last seen
- September 29, 2026
Posting Health
- Days active
- 21
- Repost count
- 0
- Trust Level
- 29%
- Scored at
- October 18, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
External application
Similar Technical Support Specialist jobs
View all →Technical Specialist (Controls)
Remote
Support Technician Specialist
Remote
Remote
Tier 2 Technical Support Specialist- Freelance, Remote
Full TimeRemote
Remote
Technical Support Specialist
Remote
Remote
Subcontract Team Lead/DAI Technical Support Specialist
Remote
Sr Technical Support Specialist
$43,500.00 - $87,500.00 annually
Browse Similar Jobs
Customer Support Specialist12kCustomer Service Representative6.7kSupport Engineer1.2kIt Support Specialist1.1kTechnical Support Engineer1kCall Center Agent439Customer Care Specialist223Client Support Specialist210Service Desk Analyst97Operations Support Specialist95Product Support Specialist83Application Support Specialist51Customer Support Manager45Desktop Support Technician38Call Center Supervisor29Field Support Technician23Support Operations Manager22Technical Account Manager21Service Desk Manager20Logistics Support Engineer18
Newsletter
Stay ahead of the market
Get the latest job openings, salary trends, and hiring insights delivered to your inbox every week.
A
B
C
D
No spam. Unsubscribe at any time.