Technical Support Specialist
(united States)Remotemid
Customer SupportTechnical Support Specialist
5 views0 saves0 applied
Quick Summary
Key Responsibilities
Provide support to Ting customers by phone and email Create and maintain clear, concise,
Technical Tools
Customer SupportTechnical Support Specialist
About the Role
~1 min readResponsibilities
~1 min read- →Provide support to Ting customers by phone and email
- →Create and maintain clear, concise, and accurate documentation for internal and external use
- →Act as liaison to ensure smooth operations and service delivery to all customers and partners
- →Identify, report, and document technical issues to help isolate and resolve issues in a timely manner
- →Support the Engineering team with testing software and hardware
- →Troubleshoot issues down to the root cause
- →Perform other duties as required
Requirements
~1 min read- Associate's degree or valid (up-to-date) certification in a related field
- 2 years' work experience in a technical support or customer support role
- A willingness and ability to participate as a member of a team in a rotating schedule, including nights, weekends, and holidays
What We Offer
~1 min read✓Competitive salary + equity
✓Freedom - ability to make, own, and carry out decisions
✓401k and match, Health, dental, and vision insurance
Location & Eligibility
Where is the job
Worldwide
Fully remote, anywhere in the world
Who can apply
Same as job location
About this job
- Posted
- 42 days ago
Listing Details
- First seen
- September 26, 2026
- Last seen
- September 29, 2026
Posting Health
- Days active
- 42
- Repost count
- 0
- Trust Level
- 29%
- Scored at
- November 8, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
External application
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