Retail Sales Associate (In-Store Sales and Customer Service)

• Monday to Friday, 8AM to 6PM, and Saturday, 8AM to 5PM; 37.5 Hour Work Week

• No late nights. No Sundays!

At AAA, you’re helping people solve problems, plan adventures, and stay safe. You’ll be part of a trusted brand with a supportive team and real opportunities to grow your skills and income.

You will play an important role in delivering value to AAA members while supporting overall sales performance:

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  Consistently promote and recommend AAA memberships, insurance referrals, and financial products

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  Assist customers with travel planning including hotels, car rentals, and vacation packages

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  Manage and respond to Roadside Assistance calls continuously throughout the day

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  Contribute to team operations by helping with cashiering, tag and title services, and ID services as needed

Location Address: 7009 West Broad Street, Richmond, VA 23294

• High school diploma or equivalent required

• Strong communication skills - you can build trust and explain value clearly

• Comfortable navigating multiple systems in a fast-paced environment

• Previous sales experience is a plus

• Basic geography knowledge is a plus

• Notary Public designation or willingness to obtain with 6 months of employment.

• Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor specific screenings. This may include the ability to obtain necessary Membership license (or others) as required to perform the essential functions of the position.