Equipment Services Coordinator (m/f/x)

Join Avantor’s Technical Support team with 18 amazing professionals dedicated to providing exceptional customer service across Europe.

• Experience in B2B business services – preferable in logistics or distribution
• Exceptional proficiency in English, both verbal and written
• Strong interpersonal & communication skills for professional customer interaction
• Proficiency in ERP/CRM systems (preferably SAP) & Microsoft Office
• A structured, detail-oriented approach with problem-solving skills
• Ability to work independently and efficiently in a hybrid setting

• Customer Focus: Take full ownership of both internal and external customer partnership and satisfaction. In & outbound calls with customer to manage service orders and to ensure complete and on time service delivery.
• Intervention Coordination & Timely Invoicing: You will coordinate with EU teams, customers, technicians, sales, and suppliers, and collaborate with European peers on intervention requests.
• Quotation & Contract Management: Manage requests from quotation to invoicing. Coordinate and oversee interventions with subcontractors.

• We value your time off, through flexible working hours and a hybrid setting, 24 vacation days and an extra paid day off on your birthday!
• Your wellbeing is important to us. We support it with meal vouchers, our Benefit Online platform, and many others.
• We care for you and your loved ones through a private medical insurance and Employee Assistance Program.
• We empower you with learning and development opportunities to grow your career.
• We know you have some amazing friends, so you also receive a reward for referring people you like.

#LI-Hybrid

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

We will use the personal information that you have submitted to us in order to consider your application for the relevant role.
 

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By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.