Public Relations Officer (PRO) — Government Relations & Compliance

The Public Relations Officer (PRO) is the single point of accountability for all government, regulatory, immigration and administrative liaison work for the company and its subsidiaries. The PRO will hold full delegated authority for ministry-facing transactions, ensure end-to-end compliance with the Oman Labour Law (Royal Decree 53/2023), the Omanisation framework and company regulatory obligations, and provide the CEO with audit-ready evidence of compliance at all times. 3. Key Responsibilities 3.1 Government & Regulatory Liaison • Act as the single named interface for Company and its subsidiaries with the Ministry of Labour (MOL), Royal Oman Police (ROP), Ministry of Commerce, Industry and Investment Promotion (MoCIIP), Ministry of Foreign Affairs (MOFA), Tax Authority, Capital Market Authority (CMA) where applicable, and other relevant ministries and authorities. • Maintain a comprehensive Compliance Calendar covering all licence renewals, statutory filings, ROP clearances and ministerial approvals; issue a written alert to the COO and CEO no later than 30 working days before each deadline. • Migrate all government-portal credentials, OTP-receiving phone numbers and ministry email registrations from the CEO's personal credentials to a dedicated PRO mailbox and SIM under a documented Delegation of Authority. • Represent Company in person at ministry counters, attestation offices and ROP service centres as required. 3.2 Visa, Immigration & Labour • Manage end-to-end work visas, residence cards, family visas, visit visas, exit/re-entry permits and labour-card renewals for all Company employees and their dependants. • Register, amend and terminate employment contracts on the MOL portal, ensuring 100% alignment with the signed company employment contract and the Labour Law. • Coordinate medical fitness, biometric and security clearance processes for all new hires; ensure Day 1 readiness in coordination with HR. • Process end-of-service formalities including visa cancellation, MOL labour clearance and final-settlement liaison with HR and Finance. • Maintain the Omanisation register and prepare the quarterly Omanisation compliance submission and management report. 3.3 Company Licensing & Corporate Registrations • Maintain the Commercial Registration (CR), activity additions, branch registrations and shareholder updates with MoCIIP. • Update Sanad, Invest Easy, Bayan and Business Gateway profiles as the company evolves; ensure profile data matches the latest Board-approved corporate filings. • Process Muscat Clearing & Depository (MCD) and Muscat Securities Exchange (MSX) administrative submissions in coordination with the Board Secretary and the CEO. • Coordinate Tax Authority registrations and renewals (Tax Card, VAT registration where applicable) with Finance. 3.4 Document Authentication & Attestation • Manage attestation of company and employee documents through MOFA, embassies and consulates as required. • Maintain the company seal, signature register and document authentication log; issue documents only against authorised requests. • Manage Arabic/English translation of all official documents through approved sworn translators. 3.5 Vehicle, Asset & ROP Administration • Process vehicle registration, transfer, road tax, traffic-fine settlement and insurance renewal through ROP for all company vehicles. • Coordinate driving-licence renewals, transfers and ROP clearances for company drivers. • Maintain the company asset register from a regulatory-compliance perspective in coordination with Finance. 3.6 Cross-Functional Coordination • Liaise with HR for joining and exit; with Finance for fees and statutory payments; and with Legal Counsel where ministerial procedures intersect with contract or dispute work. • Maintain absolute confidentiality of all sensitive personal, employee and corporate documents. • Coordinate with external PRO services, embassies, attestation centres and translation offices where the role-holder cannot transact directly. 3.7 Reporting & Governance • Submit a weekly status report to the COO/CEO covering all open ministry actions, expiring documents, risks and issues. • Maintain a single source-of-truth tracker (SharePoint or equivalent) for all government-facing items, accessible to HR, the COO and Internal Audit. • Support internal and external audit on governance evidence requests; maintain a compliant audit trail for every ministry transaction. Requirements Minimum Qualifications • Bachelor's degree, or recognised Diploma in Public Administration, Business Administration, Law, or equivalent. • Minimum 5 years of experience as a PRO in Oman or the GCC, with demonstrable end-to-end ownership of MOL, ROP, MoCIIP and MOFA processes. • Demonstrable working familiarity with Sanad, Invest Easy, Business Gateway, Bayan, MCD and MSX portals. • Working knowledge of the Oman Labour Law (Royal Decree 53/2023), the Omanisation framework, and the Commercial Companies Law. • Fluency in Arabic (essential, including Arabic typing); proficient written and spoken English. • Valid Omani driving licence (essential). • Personal integrity, discretion and a strong record of handling confidential records.