Merchandiser – Cosmetics, Skin & Hair Care

About the Client We are a Kenyan wellness and beauty brand specializing in Ayurvedic-inspired skincare and haircare products designed for melanin-rich skin and textured hair. The company focuses on clean, natural, and cruelty-free formulations that combine botanical ingredients with modern skincare science, while promoting holistic self-care, inclusivity, and wellness-centered beauty solutions. Job Purpose To ensure effective in-store execution of cosmetic, skincare, and haircare products by maintaining optimal product visibility, availability, and presentation in line with brand standards, ultimately driving sales and enhancing customer experience. Key Responsibilities Arrange and replenish products on shelves, stands, and displays according to planograms. Ensure products are well-organized, clean, and visually appealing at all times. Set up promotional displays, testers, and point-of-sale materials. Monitor stock levels in-store and backroom; ensure timely replenishment. Track fast-moving and slow-moving items and report stock-outs. Check product expiry dates and remove damaged or expired items. Engage customers by providing basic product information and guidance. Support in upselling and cross-selling skincare, haircare, and cosmetic products. Ensure all displays meet brand guidelines and visual merchandising standards. Maintain consistency in product placement and promotional messaging. Submit daily/weekly reports on stock levels, sales trends, and merchandising activities. Build and maintain good relationships with store managers and staff. Requirements Qualifications & Experience Diploma or Certificate in Sales, Marketing, Business Administration, or related field. Experience in FMCG, cosmetics, or beauty retail merchandising is an added advantage. Basic understanding of skincare, haircare, and cosmetic products. Skills & Competencies Strong attention to detail and visual presentation skills Good communication and interpersonal skills Basic sales and customer service skills Ability to work independently and manage multiple outlets Time management and organizational skills Basic data reporting skills (Excel or mobile reporting tools) Working Conditions Field-based role requiring travel between retail outlets. Involve weekend or holiday work depending on retail schedules. Standing for extended periods and light lifting of stock.