People & Culture Professional - Process Solutions & Enablement

Our P&C Process Solutions and Enablement Team is responsible for the global strategy of end-to-end process design, standardization, compliance, optimization, and alignment to the strategic goals of the organization. Partnering with the P&C Technology team to embrace cutting-edge tech solutions, driving innovative P&C practices, ensuring the seamless integration of technology to elevate efficiency, employee experience, and overall organizational success.

The Global Process Owner (GPO) for Knowledge Management & Controls will be responsible for leveraging deep P&C expertise to represent, consult, and refine core P&C operations in support of P&C strategies that impact the enterprise. This role plays an essential part in defining, monitoring, and transforming end-to-end Knowledge Management for Baker Hughes while ensuring controls/risks are not compromised.

As a Global Process Owner for Knowledge Management & Controls, you will:

• →Develop and Communicate Strategic Vision: Create and articulate a strategic vision for Knowledge Management & Controls, ensuring alignment with the organization's goals and objectives.

• →Drive Process Standardization and Improvement: Develop and improve standardized processes and procedures that can be consistently implemented enterprise wide, across different regions and segments.

• →Lead Global Projects: Lead Knowledge Management projects to execute the strategy for end-to-end processes, including associated policies and technologies.

• →Stay Ahead of Trends: Monitor Knowledge Management & Controls process trends, emerging technologies, and leading practices occurring in the marketplace to inform strategic direction and process enhancements to maintain relevance and effectiveness.

• →Provide Strategic Insights: Analyze P&C data and trends to offer strategic insights and recommendations to leaders and stakeholders for informed decision-making.

• →Establish Metrics and KPIs: Set clear metrics and KPIs to monitor the performance of processes and measure their success and impact on key business outcomes, such as employee engagement, retention, productivity, and organizational performance.
• →Champion Change Management: Lead change management initiatives to implement new processes or improve existing ones, ensuring stakeholder buy-in and minimizing resistance.
• →Ensure Compliance and Risk Management: Ensure processes comply with relevant laws, regulations, and industry standards across all jurisdictions where the organization operates.
• →Leverage Technology: Drive the adoption of P&C technology solutions to automate and streamline processes, enhance data accuracy, and provide analytics for informed decision-making.
• →Support Global P&C Teams: Enable global P&C teams through training, guidance, and support on new global processes and systems.
• →Foster Continuous Improvement: Champion a culture of continuous improvement and innovation within the P&C function.
• →Evaluate Solutions: Partner with P&C Technology, vendors, and service providers to assess solutions and ensure effective implementation and support of P&C systems and processes.
• →Collaborate Cross-Functionally: Partner with cross-functional teams on initiatives that intersect with Knowledge Management processes to ensure P&C considerations are integrated into overall business planning.

To be successful in this role, you will:

• Hold a bachelor’s degree from an accredited university or college.
• Advanced English Level.
• Demonstrate experience applying data-driven process improvement methodologies, such as Lean Six Sigma, Kaizen, or similar approaches.
• Bring strong experience in People & Culture, Knowledge Management, Project Management, and system implementation, with deep subject matter expertise in P&C end-to-end process management and associated systems.
• Have proven experience contributing to global projects across regions, functions, and stakeholder groups.
• Possess experience supporting Change Management initiatives within a large-scale multinational organization.

We recognize that everyone is different and how people want to work and deliver at their best can vary.