Phlebotomy Patient Care Technician I

We are searching for a Phlebotomy Patient Care Technician I -- someone who works well in a fast-paced setting. In this position, you will perform phlebotomy for inpatients and outpatients as well as order and process specimens in the laboratory.

· High school diploma or GED required

· 1 year phlebotomist experience preferred

· Performs venipuncture, fingerstick, and heelstick phlebotomy procedures including blood cultures, newborn screens, d-xylose and glucose tolerances, etc. as written in the Central Receiving and Processing manual

· Follows standard work processes and one-piece flow by transporting (either physically or via the tube station) patient samples to the laboratory immediately after collection; before collecting the next patient

· Maintain Kanban system by using the approved phlebotomy tray or cart and stocking the cart per policy

· Answers the telephone in a courteous, friendly manner; transfers calls, issues results, searches for tests performed, takes orders for test requests and uses the phone system effectively

· Utilizes the phone system to manage phone calls in the Call Center and Defect processing lines ensures to log into the phone when assigned to the call center; utilize the auxiliary modes when needed

· Performs and participates in proficiency testing programs to validate competency as required

· Investigates complaints and troubleshoots instrumentation and process problems