Community Outreach Relationship Officer

Hiring Range: $108,896 - $178,901

The purpose of this role to support home ownership in diverse and underserved markets within Eastern’s footprint by building and utilizing programs designed for low/moderate income borrowers in primarily underserved communities.

The incumbent in this position identifies and resolves problems in an efficient and timely manner; gathers and analyzes information accurately, develops solutions when needed, works well in group problem solving settings, and displays reasonable thought processes even when dealing with emotional topics and situations. When confronted with challenging situations, the incumbent must understand when and how to seek counsel and guidance of co-workers and managers.

• Bachelor’s degree (B.A.) from a four-year College or University or equivalent combination of training and experience;
• Five years or more of mortgage sales experience; 
• Demonstrated ability to generate and close over $20mm in mortgage production derived from external sources;
• Must maintain active NMLS registration.

• Demonstrated Sales ability; 
• Strong communication, organization, presentation, and time management skills; 
• Proven business development skills; 
• Must be detail oriented, have reasonable computer skills and a working knowledge of Excel, and Word; 
• Additionally, solid knowledge of secondary market guidelines coupled with affordable housing programs and policies—MHP/Masshousing/FHLB, etc.;
• Bilingual English/Spanish preferred