4mo ago

BPO Trainer - UK Collections | Quezon City

Philippines·Quezon CityFull-timemid

OtherTrainer

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Requirements Summary

At least 2 years of experience as a Trainer with at least 1 year experience in a UK, US,

Technical Tools

OtherTrainer

~1 min read

→Strategize, implement, and manage capability building programs that adhere to organizational objectives
→Plan and control deadlines, budgets and activities.
→Work with other program managers to identify risks and opportunities across different programs offered by the company
→Analyze, evaluate, and overcome program risks, and produce program reports for management and stakeholders
→Work closely with cross-functional teams to plan and develop scope, deliverables, required resources, work plan, budget, and timing for new and existing initiatives.
→Manage program keeping optimal return-on-investment in mind
→Manage vendors and procurement processes for capability building programs.
→Manage stakeholders and be accountable for delivering against established business goals/objectives

~1 min read

At least 2 years of experience as a Trainer with at least 1 year experience in a UK, US, or AUS collections account in the past 4 years
Required highest educational attainment: finished a bachelor's degree (any specialization)