Event Manager - Cabarrus Arena & Events Center

The Event Manager is responsible for the planning, coordination, execution, and closeout of assigned events at Cabarrus Arena & Events Center.  The position serves as the primary facility contact for clients following booking and coordinates event requirements with clients, facility departments, contractors, and event-day staff.

The Event Manager ensures that event plans are communicated accurately and on time, facility policies and contractual requirements are followed, and appropriate staffing and services are arranged.  Assigned events must be executed safely, efficiently, and professionally. The position also shares responsibility for supervising and developing part-time Event Services staff.

Event Managers share responsibility for the supervision and development of part-time Event Services employees.  Responsibilities include:

▪      Participating in recruitment, interviewing, selection, onboarding, and training of part-time employees.

▪      Coordinating employee schedules and identifying staffing requirements for upcoming events.

▪      Directing and supervising part-time employees during events and other assigned work.  Assigning duties and ensuring employees understand event requirements, service expectations, safety procedures, and facility policies.

▪      Observing employee performance and providing appropriate coaching, feedback, recognition, and corrective direction.  Documenting and communicating performance concerns to facility management as necessary.

▪      Participating in employee performance evaluations and recommending appropriate recognition, development, or corrective action in coordination with the other Event Managers, General Manager, and Human Resources.

Specific administrative responsibility for scheduling, recruiting, training records, or other part-time workforce functions may be assigned to an individual Event Manager by the General Manager.

Event Managers also provide operational oversight and direction to contractors and other event-day personnel within their assigned areas of responsibility.

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skills, and abilities expected for the position.

The physical requirements described here are representative of those necessary to perform the essential functions of the position.   Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

The employee must be able to work both indoors and outdoors based on event requirements and move throughout the facility and grounds.  Event assignments may require extended periods of walking and standing, including regularly working on one's feet for 8–10 hours and, on occasion, for longer event days.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

▪      Bachelor's degree from an accredited college or university preferred.

▪      Two years of related event management, venue management, hospitality, convention, entertainment, or similar experience preferred.

▪      An equivalent combination of education and relevant experience may be considered.

▪      Experience supervising employees or event staff preferred.

▪      Working knowledge of event planning, venue operations, event staffing, facility services, and equipment used in an arena, convention center, event center, hotel, or similar environment preferred.

▪      Strong organizational and event-planning skills.

▪      Ability to manage multiple events, deadlines, clients, and priorities simultaneously.

▪      Strong written and verbal communication skills.

▪      Strong interpersonal and customer-service skills.

▪      Ability to communicate professionally and effectively with clients, employees, contractors, business partners, and the public.

▪      Sound judgment and demonstrated problem-solving and decision-making abilities.

▪      Ability to provide direction and supervision to employees and event-day personnel.

▪      Ability to work independently with limited supervision while collaborating effectively with other departments and managers.

▪      Ability to remain professional and effective in a fast-paced environment and respond appropriately to changing event conditions.

▪      Strong attention to detail and commitment to timely and accurate follow-through.

▪      Proficiency with common business software and the ability to learn venue management, scheduling, event-planning, and other facility technology systems.

This position requires a flexible schedule based on facility events and operational needs.  The Event Manager must be able to work extended and irregular hours, including early mornings, evenings, weekends, and holidays as required.  The position is expected to maintain appropriate office hours on non-event days and regularly meet the work-hour requirements of an exempt management position.