IT Specialist- RideNow Chandler, AZ Store Support

Location: Chandler, AZ | Department: Information Technology | Employment Type: Full-Time

Founded in 1983, RideNow Powersports is the nation’s premier destination for powersports enthusiasts. Representing iconic brands like Honda, Yamaha, Polaris, and Can-Am across dozens of nationwide dealerships, we live and breathe high-energy adrenaline. From motorcycles, ATVs, and side-by-sides to personal watercraft, premium gear, and top-tier service, we deliver the ultimate freedom on wheels and water.

When you join RideNow, you aren't just taking a store support role—you're stepping into the engine room of a fast-paced, high-growth powersports network.

Are you an IT professional with a passion for hardware inventory, asset management, and technical support? We are seeking an IT Specialist (Inventory Technician) to join our IT Operations team at our corporate headquarters in Chandler, AZ.

In this key role, you will power the backbone of our nationwide operations, ensuring accurate IT asset tracking and seamless hardware deployment to support our continuous business growth.

• Inventory Management: Receive, unpack, record, and maintain detailed inventory of all IT equipment, parts, and hardware accessories.
• Asset Tracking & Audits: Update the inventory control system and conduct routine physical inventory audits, cycle counts, and reconciliation reports to maintain stock accuracy.
• Deployment & Shipping: Prepare, package, stage, and ship IT assets and computer systems to dealership locations nationwide.
• User Lifecycle Management: Provision hardware for new hires by coordinating with ADP workflows; de-provision, wipe, and retrieve hardware during offboarding.
• Warranty & License Tracking: Track equipment warranties, service contracts, vendor returns/RMAs, and maintain software license compliance.
• Organization & Maintenance: Maintain a clean, organized, and secure IT storage facility, ensuring all inventory is properly categorized and labeled.
• Additional Responsibilities as assigned

• Experience: 1+ years of entry-level experience in IT support, hardware inventory control, or shipping/receiving environments.
• Technical Skills: Basic understanding of PC computer hardware, peripherals, operating systems, and asset management software.
• Mindset: A proactive problem-solver who thrives in a fast-paced, dynamic work culture.
• Communication: Exceptional written and verbal communication skills with the ability to translate complex data into clear operational decisions.
• Education: High School Diploma or GED required; relevant IT certifications (e.g., CompTIA A+) or Associate's degree preferred.

PHYSICAL & ENVIRONMENTAL DEMANDS 

• Work Environment: Office located in Chandler, AZ  workplace includes exposure to an active corporate office and powersports dealership environment, which may include ambient machinery noise, engine revving, and high-energy retail operations . 
• Mobility & Activity: Fast-paced office setting requiring prolonged sitting, keyboard and computer/screen usage and frequent telephone communication.
• Physical Effort: Ability to routinely lift, carry, and unbox equipment weighing up to 40–50 lbs; ability to bend, kneel, reach under desks, and climb ladders or step stools for cable management, hardware installation, and inventory racking.

• Physical Demands: Prolonged periods of sitting at a desk and working on a computer; occasional standing, walking, and bending during site visits and inventory audits..
• Schedule Expectations: Standard full-time business hours with flexibility required to work occasional Saturdays or extended hours to meet business needs and inventory timelines.
• Reasonable Accommodations: Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

At RideNow Group, we’re powered by people. Our team of over 2,000 passionate crew members drives our success nationwide. Whether you’re an active rider or fueled by professional growth, working at RideNow means joining a high-energy, supportive environment where customer service and dedication to the ride come first.

RideNow Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or any other status protected by applicable laws.

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