Branch Administrator – Part Time

The part-time Branch Administrator will provide support, training, and assistance to real estate agents, allowing our agents to be successful in their role. This individual must be extremely detail-oriented, able to work in a fast-paced environment while providing exceptional customer service and a helping hand. 

Responsibilities: 

● Support the full-time staff with daily tasks and front desk operations. 

● Receive inbound calls and emails from agents and respond to any general administrative inquiries.

 ● Provide general guidance to Agents on how to navigate internal systems and processes. 

● Sort and distribute received mail and faxes. 

● Receive deposit cheques and prepare receipts. 

● Process receiving and pick-up of back to vendor and return of deposit cheques. 

● Complete daily listing validations and review listing paperwork for compliance. 

● Process incoming cancellations, suspensions, and disclosure requests. 

● Assist with creating and posting content on branch and managers' social channels. 

● Update Realtors' information in the Brokerage’s internal systems. 

● Communicate with full-time staff regarding incoming, pending, and completed tasks. 

● General upkeep of the office and workstations. 

● Other duties as assigned by the Manager. 

Requirements: 

● Experience in real estate is an asset. 

● Knowledge of Lonewolf, Brokerwolf, OREB, and MLS is an asset 

● Knowledge of Social media platforms and experience using them in a work environment 

● Outstanding customer service skills with ability to operate calmly and efficiently. 

● Excellent computer skills, including Microsoft Suite 

● Independent worker and team player 

● Excellent communication and interpersonal skills 

● Superior problem-solving skills with a high level of attention to detail and fine-tuned organizational skills 

● Ability to handle a very fast-paced office environment