Senior Associate - Strategic Planning & Operations

 Increasing demand for observational research (now commonly referred to as real-world evidence [RWE]) from regulatory and reimbursement authorities makes observational research a key component of drug development and commercialization. Amgen's Center for Observational Research (CfOR) is a global organization with an industry-leading analytical capability that generates RWE to support business needs across a product’s lifecycle. CfOR scientists partner with internal stakeholders and industry experts to design, conduct, interpret and publish observational research that informs decision-making from the early development of a molecule to the design of clinical trials and the safety and efficacy of Amgen medicines. 

We are seeking a Senior Associate, Strategic Planning & Operations, to join the Center for Observational Research (CfOR). This role will work with other Amgen functional teams to oversee and drive execution of CfOR’s operational projects and non-interventional studies ensuring timely completion within budget and at the highest quality with compliance. This role requires strong project management capabilities combined with a growth mindset and openness to leveraging emerging AI tools to improve productivity and drive CfOR-wide initiatives. 

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  Support end-to-end operational workflows/ automate tools and standardise process maps / SOPs to improve efficiency in CfOR operational process such as budget management, contracting, dashboard management and project management/ PMO office. 

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  Driving AI-enabled operational transformation to enhance efficiency in compliance process, budget tracking, and decision-making across global CfOR programs 

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• • Demonstrated experience in PMO practices, including project planning, governance tracking, milestone management, stakeholder reporting, ensuring timely delivery, quality, and alignment with business priorities. 

  • Ability to apply Agile, Scrum, Kanban, or hybrid project management methodologies to improve execution, collaboration, and operational efficiency and improve project visibility and execution tracking. 

  • Bachelor’s degree with 8+ years of Clinical / Scientific Operations experience OR 

  • Master’s degree and 5+ years of Scientific or Operations experience 

  • Pharma/ Healthcare degree with application of technology/ AI knowledge expertise, advanced excel knowledge, dashboard creation for reporting, and decision support. 

  • Minimum of 6 years of project management experience,  Agile Scrum master, with +4 years in pharma/biotech and cross-functional environments. Project planning & milestone tracking, process standardization & optimization, KPI design & reporting, cross-functional stakeholder management

  • Technical: SQL, Python (incl. applied ML/predictive modeling), Tableau, Power BI & Analytics, Advanced Excel, Dashboard Creation & Reporting

  • Hands-on experience with budgeting, contracting, PMO office, and working in regulated document management systems 

  • Drive AI-enabled operational transformation to enhance efficiency in CFoR operational process  

  • Demonstrated proficiency & adaptability with related software tools (ChatGPT, Copilot, Smartsheet, Miro, SharePoint, MS Teams, Office 365, etc.) 

  • Quick learner with strong analytical skills and adaptability to new tools and concepts 

  • Demonstrates autonomy and reliability in managing tasks and contributing to team goals 

  • Highly organized, with the ability to prioritize and deliver on projects independently or collaboratively 

  • Effective communicator with strong written, verbal, and presentation abilities 

  • Builds positive relationships and fosters collaboration with a proactive, “can-do” attitude 

  • Familiarity with drug commercialization & business practices 

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• Developed and maintained operational dashboards and reports (Power BI/Excel/Smartsheet) to track study performance, resource utilization, and key KPIs 

• Delivered actionable insights through data analysis and reporting to support leadership decision-making 

• Managed financial operations including PO processing, invoice verification, and expense tracking using SAP/Ariba/Anaplan 

• Supported budget planning and resource management across programs