Retail Store Manager

STORE LOCATION:

25 Dry Dock Avenue

Boston, MA 02210

• Partner with District managers on accomplishing store goals and maximizing performance.
• Analyzes results and utilizes customer feedback to drive continuous store improvement.
• Optimizes the consumer experience by leading in-store omni channel initiatives.
• Drives and meets sales forecast and conversion plan goals.

• Creates and leads a high-performance culture through coaching and setting clear expectations that align with Reebok's Brand values.
• Leads, recruits and onboards store associates.
• Trains store associates on product stories as well as key selling tools as a way to drive overall store performance.
• Ensures compliance with policies and procedures.
• Creates a supportive and safe working environment for all associates and customers.
• Coaches store associates on their sales goals.

• Ensures compliance with established store policies, procedures, and initiatives.
• Manages store schedules and ensures compliance with guidelines and budgets.
• Manages stockroom and replenishment procedures. Ensures compliance with federal and state guidelines.
• Manages loss prevention as well as health and safety guidelines.

• Creates an environment that drives the Brand strategy, purpose and values.
• Ensures visual merchandising and housekeeping standards are maintained consistently throughout the store.
• Welcomes and engages with customers in a timely manner.
• Provides exceptional customer service.
• Manages the customer experience and drives continuous improvement plans that ensure customer satisfaction.

• High School Diploma or General Education Degree (GED)
• Minimum 2 years of experience working in a customer focused retail environment.
• Minimum 2 years as a store manager or in a supervisor/manager role.
• Strong communication, relationship building and customer service experience.
• Experiencing driving sales targets and goals.
• Ability to stand, walk, lift and move up to 50 lbs. on a frequent basis.