Coordinator - KYC Refresh

With 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we’re a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors. 

At StoneX, we offer you the opportunity to be part of an institutional-grade financial services network that connects companies, organizations, and investors to the global markets ecosystem. As a team member, you'll benefit from our unique blend of digital platforms, comprehensive clearing and execution services, personalized high-touch support, and deep industry expertise. Elevate your career with us and make a significant impact in the world of global finance. 

• →Maintain prompt and regular attendance in office 

• →Maintain an understanding of team expectations, project statues, and company policies 

• →Shared responsibility for e-mail coverage and processing 

• →Process customer data to verify identities of account holders 

• →Assist on supporting KYC Refresh through ongoing customer reviews and processing of customer documentation 

• →Perform adverse media, sanctions, and PEP screening on customers and affiliated party names utilizing firm screening vendors.  

• →Understand different onboarding systems and customer platforms  

• →Provide back-up coverage for various team specific tasks and responsibilities as needed 

• →Assist with general questions and inquiries on account verification from customers as needed 

• →Develop and maintain strong relationships with other departments & lines of business 

• →Liaise with front office staff to coordinate additional outreach for updated client KYC documents and information as necessary.  

• →Accomplish tasks as assigned 

• →Track work cases and report to KYC Operations Management team on daily/weekly production statistics.  

• →Reliable in attaining expected results, timely and efficient 

• →Requires moderate supervision 

• →This list of duties and responsibilities is not intended to be all-inclusive and can be expanded to include other duties or responsibilities that management deems necessary 

• Strong critical thinking and analytical skills with high attention to detail 

• Effective communication skills – oral and written, with an emphasis on customer service 

• Proficiency in Microsoft Office 365 applications 

• Bachelor’s degree in business, finance or related field or equivalent work experience 

• Series 99, or equivalent (or ability to obtain within 2 months of employment) 

• Full time onsite 

• Ability to take direction, work independently and within a team environment 

• Adaptable to change in a highly regulated industry