Sales Assistant Coordinator

We are looking for a Junior Sales Assistant Coordinator to support a U.S.-based sales operation in a remote capacity. You will serve as an important first point of contact for incoming customer inquiries while helping manage leads, quotes, bids, follow-ups, and sales pipeline activity.

This role is ideal for someone who is organized, proactive, persistent, and comfortable communicating professionally with U.S. customers by phone and email.

• Answer inbound customer calls promptly and professionally, providing a positive first impression.
• Capture and qualify new customer inquiries and route them to the appropriate sales team member.
• Distribute approved quotes and proposals and confirm successful receipt with customers.
• Conduct proactive phone and email follow-ups on open quotes according to established schedules.
• Engage with customers to clarify questions, understand timing, address objections, and establish clear next steps.
• Research potential bid opportunities through relevant platforms and identify prospects for review.
• Coordinate approved bid submissions while ensuring deadlines and applicable requirements are met.
• Maintain accurate and up-to-date CRM records, including customer notes, opportunity statuses, and next-action dates.
• Organize and monitor the sales pipeline to ensure leads and opportunities receive timely follow-up.
• Escalate complex customer needs and highly qualified opportunities requiring advanced sales or technical expertise.
• Participate in regular sales check-ins and pipeline reviews to communicate priorities, challenges, and next steps.

• Junior-level experience in sales coordination, inside sales, customer service, bid coordination, or a related role.
• Exceptional spoken and written English, particularly for professional phone and email communication.
• Strong organizational skills and attention to detail.
• Proactive and persistent approach to customer follow-up and pipeline management.
• Ability to communicate confidently and professionally with U.S. customers across different industries.
• Strong sense of ownership and ability to move open opportunities toward a defined next step.
• Ability to manage multiple priorities, deadlines, and customer interactions within structured workflows.
• Comfortable working independently in a remote environment with strong time-management skills.
• Reliable internet connection and a quiet, professional remote workspace.
• Familiarity with CRM software is highly desirable.
• Comfortable using cloud-based communication, scheduling, document-management, and sales-support tools.
• Willingness to learn established sales processes and follow documented workflows.