Senior Medical Biller

We’re looking for a high-performing Senior Medical Biller to manage our in-house revenue cycle, with a primary focus on claims follow-up, denials, appeals, collections, and A/R management. The role also serves as a key point of contact for patient billing questions.

This is a voice-intensive, patient-facing position. You will speak with patients by phone daily, including many older adults, so clear, fluent, and empathetic communication is essential. The ideal candidate is organized, proactive, detail-oriented, and experienced in managing a high-volume medical billing workload.

• Work Setup: Onsite
• Schedule: Monday–Friday, 8:00 AM–5:00 PM Mountain Standard Time
• Holidays: Observes U.S. federal holidays

• →Manage payer A/R in Athenahealth, including resolving claim holds, following up on unpaid claims, and appealing denials through resolution.
• →Manage prior authorizations and predeterminations.
• →Manage patient A/R by answering billing inquiries, explaining EOBs and patient responsibilities, setting up payment plans, and conducting outreach on outstanding balances.
• →Post and reconcile payments accurately and prepare accounts for collections or write-offs in accordance with company policy.
• →Monitor and analyze denial trends and provide regular A/R performance updates to practice leadership.
• →Maintain accurate and timely billing records while ensuring outstanding accounts are followed through to resolution.

• →Bachelor’s degree.
• →CPB, CPC, or CRCR certification.
• →Experience with Athenahealth. Candidates with experience using other relevant EMR/EHR systems may also be considered.