Permanent Supportive Housing (PSH) Case Manager (Unit-based)

Jaydot is a mission-based social enterprise in DC focused on creating quality housing solutions that address the needs of those impacted by social inequity, particularly those who have experienced homelessness. We believe that housing is a human right, homelessness is a solvable problem, and we can create an equitable, human-centered system where housing solutions are readily adapted to fit the needs of those we serve. For more information, please visit jaydot.org.

• →Build rapport with up to 25 participants, including both families and individuals
• →Develop good working relationships and partnerships with landlords and property managers
• →Work with participants matched to housing or voucher program(s) to help them successfully find and move into housing of their choosing as efficiently as possible
• →Support participants in developing an Individualized Service Plan (ISP), based on their strengths and help monitor progress toward their goals specified in the ISP
• →Assist participants with completing, submitting, and tracking all necessary processes for housing, benefit, and other applications, including document collection and management
• →Inform participants of and help connect them with other services and benefits available to them
• →Educate participants on the role, rights, and responsibilities of the tenant and landlord
• →Coach participants on strategies to help maintain their tenancy
• →Provide early identification and intervention for behaviors or other barriers that may jeopardize housing stability, such as late rental payments and other lease violations
• →Help participants secure access to basic needs (e.g., food, toiletries, household supplies, transportation assistance, etc.) and develop a plan to accomplish Activities of Daily Living (e.g., cooking, housekeeping, basic finances, shopping, etc.)
• →Assist participants in finding and maintaining natural community supports (e.g., family, friends, recreational activities, support groups, etc.)
• →Complete required case notes, housing stabilization plans, assigned reports, and other necessary documentation related to participants and input data into designated databases within established timeframes
• →Develop and maintain individual participants’ records that comply with all federal laws as well as DC Department of Human Services / Family Services Administration program standards

• Bachelor’s degree in social work, psychology, sociology, counseling, or related social service/science or healthcare-related disciplines OR certification and/or licensure in a relevant discipline (e.g., Certified Addictions Counselor) OR high school diploma or equivalent and 4+ years of experience working with vulnerable populations. Special considerations can also be made on a case-by-case basis for applicants with a prior history of homelessness.
• One year of experience providing case management services

Jaydot offers a competitive benefits package including: health, vision, and dental insurance with 100% employer-paid premiums; a Flexible Spending Account (FSA); retirement plan with 3% employer match; generous paid leave including paid time off, sick leave, mental health leave, bereavement leave, jury and witness duty leave, voting leave, and sabbatical leave; professional development allowance; commuter benefits including WMATA SmartBenefits and free Capital BikeShare membership; and life and disability insurance. For additional information, please visit jaydot.breezy.hr.

Jaydot is an equal employment opportunity (EEO) employer and is committed to racial and gender equity. We strongly encourage applicants from various communities—including those who identify as Black, indigenous, and people of color, veterans, individuals with disabilities, gender non-binary/trans folks, LGBTQIA+, and people with lived experience of homelessness—to express interest in joining the Jaydot team.

We aim to offer competitive salaries and benefits and are committed to equity, trust, and transparency in compensation. Basing compensation on someone’s willingness and ability to negotiate or on their prior salary leads to wide inequities and bias in how people are paid, particularly for groups experiencing historical oppression. Therefore, we do not ask for prior pay history from our candidates and our offer-making process is negotiation-free for salaries and benefits. We determine our best possible salary offer based on relevant experience and extent to which candidates demonstrate the competencies for the role during the entire hiring process. Jaydot also uses our annual performance evaluation process to determine raises and promotions.

If there are accommodations that would help you in submitting an application, or at any point during the recruitment process, please let us know.