Customer Shipping and Logistics Administrator - Support Services Global Support Centre

Do you speak fashion? We're hiring, let’s chat!
 

Born in Australia, loved around the world. 

At Cotton On, we know good style goes well beyond what's in your wardrobe. We’re here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives.

We’re playfully rebellious and always optimistic. Join our world and let's do good things together.
 

We're looking for a highly organised and customer-focused Customer Shipping & Logistics Administrator to join our team. In this role, you'll play an important part in supporting the coordination of freight across our network, helping to ensure products arrive where they need to be, on time and with minimal disruption. You'll work closely with both internal teams and external freight partners, providing administration support, tracking shipments, maintaining accurate reporting, and helping to solve logistical challenges as they arise. If you thrive in a fast-paced environment, enjoy working with data, and love delivering great customer outcomes, we'd love to hear from you.
 

• Previous experience in an administration, customer service, logistics, supply chain or distribution environment is preferred. 
• Strong communication skills with the ability to build effective relationships with a variety of stakeholders. 
• Exceptional attention to detail and a proven ability to maintain accurate records and reporting. 
• Strong organisational and time management skills, with the ability to manage competing priorities. 
• Familiar with Microsoft Office Suite, including Excel. 
• A proactive, solutions-focused mindset and confidence identifying and escalating issues when required. 
• Passion for delivering outstanding customer service and creating positive experiences for stakeholders.