Associate Director, Oncology Treatment Site Lead - OK-LA Territory (AL, KS, LA, OK)

Our Company is preparing for the potential U.S. launch of an oncology mRNA-based individualized neoantigen therapy for early stage melanoma which involves operational complexities for treatment sites and requires close coordination with cross-functional partners. To ensure site readiness and support consistent site execution, we are building a dedicated team of field-based operational roles to help educate treatment sites on the practical, logistical, and operational requirements necessary to onboard the product effectively, inform treatment sites about helpful workflows and tools related to this product , and sustain reliable end-to-end execution through steady-state operations following potential FDA approval.

The Associate Director Oncology Treatment Site Lead (TSL) is the primary field-based point of contact for operational information and support for product treatment sites. This role educates and supports sites so that they can consistently execute the end-to-end product operational journey—from onboarding and readiness through ordering workflow execution and steady-state operations. TSLs will help support sites by educating them about necessary processes, answering questions about operational issues, and supporting a reliable, seamless experience across the treatment journey. The TSL is focused on operational and process support, and not clinical treatment information.   

This role requires strong knowledge of treatment-site operations, the ability to navigate complex cross-functional workflows, and the ability to align internal and external stakeholders to support reliable end-to-end site execution as well as timely issue resolution.

This is a field-based, customer-facing, non–demand generating and non-promotional role. The Associate Director Oncology Treatment Site Lead (TSL) role will have responsibility for accounts in the OK-LA geography, which includes, AL, KS, LA, and OK. The candidate must reside in the designated geographic territory.

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  Lead the onboarding and readiness support process for product treatment sites, ensuring treatment sites are educated on the workflow, system setup, and operational requirements

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  Deliver process-focused education for site stakeholders using approved resources to support initial site implementation and ongoing operational support

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  Help ensure treatment sites have the operational capabilities and knowledge required for consistent execution of the product's end-to-end treatment journey

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  Serve as the product operational subject matter expert for your assigned treatment sites and provide support regarding the product process, operations, and logistics

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  Act as the primary point of contact for operational issues, triaging and appropriately addressing issues through cross‑functional coordination and defined processes

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  Appropriately collaborate with cross-functional oncology field teams (as approved) to support coordinated, compliant engagement and a consistent experience for product treatment sites

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  Build trusted business relationships with site operational leaders by delivering consistent, reliable, and responsive operational support

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  Utilize our company generated data and dashboards to assess appropriate site operational metrics (as approved) and identify opportunities for operational improvement

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  Synthesize site feedback and process insights to help HQ team enhance communication, operational workflows, resources and education

• Experience supporting site activation/readiness and operational support for advanced therapies (e.g. cell therapies, gene therapies, radioligand therapies)

• Experience working with complex oncology workflows

• Experience working with large oncology systems and navigating multiple stakeholder groups across a single enterprise

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The salary range for this role is

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits.  Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.

You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.