Business Partner - Specialist, Sales Development

Follow outbound contact schedule to reach targeted potential customers identified through prospecting

Assess and prioritize leads from sales, trials, partners and other sources

Qualify the BANT (budget, authority, need and timeline) of leads

Help Sales and Marketing reach Market Development related goals

Help identify the best solutions for customers and how to implement those solutions

Foster trust between customers and clients

Reach mastery of product knowledge and technical understanding of services to assess client requirements

Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage

Manage high volume of customer contacts through phone and email each day – majority of communication is outbound

Work with your team and management to provide a professional experience during all interactions with customers and prospects

Maintain the customer management system (CRM) to ensure all relevant data is captured