24mo ago

Customer Service Representative (Full Time)

US·Miamimid

Customer Support SpecialistCustomer

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Quick Summary

Key Responsibilities

Taking the safety of our guests and team seriously, adhering to all safety policies and best practices. Listening to guests to recommend and sell flight experiences, gifts, and merchandise.

Technical Tools

Customer Support SpecialistCustomer

About the Role

~1 min read

A natural at communicating with guests, either individually or in small groups.
Approachable and easy to talk to, a good listener, and empathetic.
Focused on prioritizing the person in front of you over other tasks.
Customer-centric while still being strong at sales.

Requirements

~1 min read

Willingness to work a flexible schedule that may include mornings, evenings, weekends, nights, and holidays.
Ability to stand for about eight hours a day while working on a point-of-sale system.
Ability to exercise good judgment and a safety mindset while operating the wind tunnel.
Ability to work outdoors in various climates for daily grounds checks and special events.