Manager, Contract Administration

As a member of the professional staff, contributes general knowledge and skill in a discipline area (e.g. Accounting, Finance, Human Resources, Information Resources, Operations Planning & Support, Sales & Marketing) to support team and/or department objectives.  Generally, works under close supervision or within well-established guidelines to complete routine tasks. 

• Performs the following types of basic tasks:  analysis, auditing, budgeting, forecasting, programming, research, report generation, and software integration.
• Responds to, solves and makes decisions on standard/routine business requests with limited risk.
• Responsible for own work and contributing to team, department and/or business results. May direct work of non-management staff. 
• Assists more senior associates in achieving business results by:
• utilizing technical knowledge and skills to enhance business processes.
• establishing priorities for self and, where appropriate, others.
• allocating own time effectively to meet goals in a manner that does not disadvantage other associates or groups.
• contributing to department/unit budget as appropriate (i.e., input, following guidelines, etc)
• Demonstrates an awareness of personal strengths and areas for improvement and acts independently to improve and increase skills and knowledge.
• Performs other duties as appropriate.

• →Assists in monitoring contract quality, procedures and methodology.
• →Supports Corporate Marketing and Sales as well as New Owner Administration on contract work.
• →Coordinates with Corporate and Sales Management on any modifications to contract paperwork.
• →Communicates to Membership Executives and Sales Management regarding status of contracts, additional information required, follow up needed, tracking, etc.
• →Assists in ensuring all contracts adhere to policies for the site and the company, as well as all legal requirements.
• →Produces daily and weekly reports as requested relative to sales, cancellations and defaults.
• →Assists in ensuring all corporate and accounting policies are followed and site remains in compliance with corporate, state and federal policies regarding sales reporting and cancellations.
• →Assists in ensuring all contracts are processed, converted and batched with an emphasis on accuracy and efficiency.
• →Conducts daily reviews of available inventory, providing reporting and tracking as needed.
• →Assists in ensuring timely notification to Membership Executives and follow through on cancellations, defaults and BNQs.
• →Assists in identifying opportunities to enhance the effectiveness of business processes.
• →Trains and monitors membership executives' contract and closing paperwork for correct representations.

• →Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• →Demonstrates personal integrity.
• →Uses effective listening skills.
• →Demonstrates self-confidence, energy and enthusiasm.
• →Manages group or interpersonal conflict effectively.
• →Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Assists in recognizing and celebrating team successes.
• Coordinates contract administration staff schedules to accommodate peak periods as well as slow periods.
• Supports the development, mentoring and training of employees.

Successful candidates should possess knowledge and experience and demonstrate strong leadership and relationship skills as follows:

Usually, a professional position with general knowledge in a discipline (i.e., Accounting, Human Resources, Information Resources).  College degree and/or related experience typically required.

• 2-year degree from an accredited university in Business Administration or related major 3 years’ experience in sales administration, real estate, finance or related professional area.

Or

• 4-year bachelor's degree in business administration or related major 1 year experience in sales administration, real estate, finance or related professional area.
• Notary public preferred.
  
• Bilingual: Japanese required

Compensation Details: $85,750

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.