Residences Bell/Door Attendant

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

• Assist residents with luggage, transportation requirements, deliveries, parcels, wine deliveries, groceries, etc. following instructions as specified in the Residence Unit Admittance Forms.
• Be the primary responder for resident’s valet parking needs. 
• Assist with delivery of Food and Beverage items from the Resident’s Lounge, to the Resident’s unit and or vehicle/pick up point, and support service needs in the Resident’s Lounge as needed. 
• Assist in Residential Lobby service; answer telephones at the residences concierge desk, deliver messages, packages, faxes, newspapers, letters, etc. to condominiums 
• Provide information regarding resident’s events, services and amenities.
• Assist homeowners transporting items to and from private storage if requested; ensuring “Pick up and Return” form is ready for resident’s signature. 
• Perform any special projects deemed necessary by Residences Assistant Manager and Residences Manager. 
• Handle all Owner interaction with the highest level of hospitality and professionalism, accommodating special requests whenever possible; seek any opportunity to prevent owner glitches, assist in all enquiries in connection with the Residence services and facilities. 
• The ability to communicate residence requests effectively to the Residence Concierge to ensure prompt completion of tasks. 
• Relieve other residential roles for meal periods and in case of emergency. 

• Driving a company vehicle is an essential function of this role, a valid California driver's license is required.
• Secondary education 
• Reading, writing and oral proficiency in the English language
• Prior work experience in hospitality industry; ideally in luxury setting  

• Full time
• Early mornings, days, evenings, weekends and holidays