Quick Summary
Requirements Summary
Bachelor Degree in Engineering, Automotive, Industrial Engineering, or relevant fields. Professional certification in General Insurance (AAAIK/AAIK) will be an high advantage.
Technical Tools
Other
- Manage and monitor daily motor claims processes to ensure compliance with company procedures, Service Level Agreements (SLAs), and internal policies.
- Review claim documents, analyze the causes of losses, and provide recommendations for claim resolution and process improvements.
- Support the Assistant Manager in coordinating the Claims team, providing technical guidance, and ensuring high-quality work performance among claims staff.
- Communicate and coordinate with repair workshops, vendors, and related parties to ensure repair and claim settlement processes are carried out efficiently.
- Validate repair costs and negotiate with repair workshops to maintain an appropriate balance between repair quality and cost efficiency.
- Assist in preparing weekly and monthly reports regarding claim status, turnaround time (TAT), and operational performance.
Requirements
~1 min read- Bachelor Degree in Engineering, Automotive, Industrial Engineering, or relevant fields.
- Professional certification in General Insurance (AAAIK/AAIK) will be an high advantage.
- Minimum 3 years of experience in motor claims, with at least 1 year of experience as a Senior Officer or Team Leader.
- Strong technical knowledge of vehicle structures, repair processes, and repair cost estimation.
- Ability to work in a target-driven environment with strong analytical and coordination skills.
- Excellent communication and negotiation skills, with the ability to interact professionally with repair workshops, vendors, and third parties.
Location & Eligibility
Where is the job
Jakarta, ID
On-site at the office
About this job
- Posted
- 38 days ago
Listing Details
- Posted
- September 15, 2026
- First seen
- October 2, 2026
- Last seen
- October 23, 2026
Posting Health
- Days active
- 20
- Repost count
- 0
- Trust Level
- 20%
- Scored at
- October 23, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
Sunday is a fully-integrated insurtech company based in Southeast Asia that uses AI and machine learning to provide personalized health, motor, and travel insurance.
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