~20d ago

Local Supervisor Front End

Petervale - Gautengmid

OtherSupervisor

12 views0 saves0 applied

Apply Now

Quick Summary

Overview

It's fun to work in a company where people truly BELIEVE in what they're doing!

Technical Tools

OtherSupervisor

It's fun to work in a company where people truly BELIEVE in what they're doing!

Purpose of the job
Supervises Frontline Operations to ensure optimal customer service levels are achieved and ensuring that policies and procedures are adhered to.

Requirements

~1 min read

Grade 12 / Matric (Advantageous)
Minimum of 2 years cashier related work experience
Computer literate – MS Office

Willing and able to work retail hours.
Monitor and develop other’s performance
Sense of urgency
Customer Minded
Sense of urgency
Team Player
Communication
Execution Process Instruction
Customer Orientation
Time Management
Ethical Behavior
Flexibility

Responsibilities

~1 min read

→
Prompt response to queries from cashier
→
Authorize transactions according to laid down procedures
→
Manage queues at checkouts
→
Ensure that hygiene, housekeeping and safe working standards are maintained
→
Ensure that security procedures are adhered to
→
Approach and advise customers in a professional manner
→
Prevent wastage/shrinkage/damages
→
Communicate effectively with employees, management, customers and suppliers
→
Manage employees to ensure standards are maintained by competent, motivated employees
→
Ensure that all administration is completed accurately and timeously, e.g. scheduling of staff