~1mo ago

Patient Scheduling Representative - Oncology - Days

Swo 6450 Touhy Nilesmid

Other

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Quick Summary

Key Responsibilities

Answers high volume of incoming calls promptly, courteously, and in a caring friendly manner, ensuring outstanding customer service at all times. Accurately,

Technical Tools

Other

$21.10 - $30.60 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Responsibilities

~1 min read

→Patient Name and Demographic information
→Financial information
→Ability to View Patient's Record

→Education: High School Diploma, required. 2 or more years of health related college course work, preferred.
→Experience: 1 year experience in hospital admissions, hospital department scheduling, or in physician office scheduling, preferred.
→Knowledge & Skills: Excellent interpersonal and customer service skills. Excellent phone voice – proper grammar, diction.
→Basic knowledge of medical terminology, anatomy & physiology and coding.
→Knowledge of clinical office or department general policies and practices.
→Keyboarding at 45wpm.
→Working knowledge of MS Office applications (Word, Excel, Power Point), intranet/internet, and web-based portal functionality.
→Knowledge of Medicare, Public Aid.
→Managed care payment and reimbursement requirements. Ability to prioritize and organize tasks, and to maintain flexibility in response to constantly changing demands.
→Ability to concentrate and remain composed in a busy, distracting office environment in high-pressure situations.
→Ability to interact positively and effectively with multiple departments.
→Ability to use good judgment and utilize independent decision-making skills to effectively problem solve, resolve issues and facilitate department efficiency and productivity.
→Ability to prioritize and organize tasks and to maintain flexibility in response to constantly changing demands.

What We Offer

~2 min read

✓Eligibility for our Annual Incentive Plan, which offers the potential to earn a certain percentage amount of your base salary based on organizational performance. (For AIP eligible positions)

✓Premium pay such as shift, on call, holiday and more based on an employee’s job (For eligible positions)

✓Incentive pay for select positions

✓Opportunity for annual increases based on performance

✓Career Pathways to Promote Professional Growth and Development

✓Various Medical, Dental, Pet and Vision options

✓Tuition Reimbursement

✓Free Parking

✓Wellness Program Savings Plan

✓Health Savings Account Options

✓Retirement Options with Company Match

✓Paid Time Off and Holiday Pay

✓Community Involvement Opportunities