Senior Contract Manager

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Johnson & Johnson is recruiting for a Senior Contract Director to join our Key Account Management (KAM) MedTech Surgery business.

This is a field-based role available in multiple states within the territory. While specific cities are listed in the Locations section for reference, please note that they are examples only and do not limit your application. We invite candidates from various locations to apply and encourage you to review the following states where this opportunity is available:

- Phoenix, AZ

- Los Angeles, CA

- San Francisco, CA

- Portland, OR

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting!

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

The Senior Contract Director – Key Account Management role is responsible leading the operational aspects & execution focused on contractual management within aligned large health systems. The CM coordinates with the Field Sales Leadership Team, Commercial Strategy & Execution, Source-View team and internal business partners (Offer Development, Legal, Healthcare Compliance, Finance, etc.) to support & drive overall Account Plan execution.

• →Reports to the Area Vice President, Key Accounts, Ethicon Key Account Management and is responsible for contracting, pricing, and daily management of Ethicon Platforms in ~6-12 large health system customers
• →Supports the Aligned KAM organization in their development of account strategies with Area Leadership & local FSO team. The CM will assist in all aspects of contract operations to help accelerate the delivery of profitable performance metrics (i.e., revenue growth, improved price performance, NPIs, and managing erosion) & handles administrative responsibilities in assigned health systems
• →Becomes a Super User for SourceView at all Aligned IDNs and supports the Area on key IDNs where there is an opportunity to apply SV to generate significant upside
• →Manages account performance by monitoring System Analytics (SourceView/Optimizer) contract compliance, contract performance goals & will engage KAM leadership to negotiate contractual offers or changes
• →Responsible for providing access within aligned health systems for focus product categories, as well as NPIs as determined by Ethicon Sales & MKT
• →Builds and maintains strong relationships with economic decision makers within the health system to ensure efficiency & effectiveness of all operational aspects of the Ethicon contract portfolio, which includes Supply Chain, Value Analysis Committees and other committees which make system-wide product decisions
• →Responsible for contract management of the health system (RFPs, contract renewals, deal creation and delivery, etc.) & partners with AVP/RSM who will partner & formally negotiate the final contract terms (approved by Contract Mgmt).
• →Works collaboratively, as a member of the overall IDN account team, to align toward broader Ethicon goals.
• →Accountable for the co-creation of contract strategy and pricing across Ethicon platforms/product lines in partnership with Area FSO leadership & Local Team
• →Understand the full set of Ethicon products and offerings, strategies and business objectives

• A minimum of a bachelor’s degree is required
• 7+ years of proven experience is required

• Solid understanding of the U.S. healthcare market, including industry trends, customer dynamics and legal and compliance requirements required.

• Financial competence required, an understanding of gross profit, erosion, pricing impact preferred.

• Experience working in a highly matrixed environment and influencing across multiple stakeholder groups with an enterprise mentality required.

• Collaborative style, ability to process multiple, sophisticated and often conflicting inputs to build executable contract strategy.

• Strong analytical skills

• Highly effective interpersonal skills

• Proven ability to manage through differing opinions and perspectives.

Domestic

For Bay Area:

Additional Description for Pay Transparency: