Critical Environment Ops Supervisor

• Vocational degree program in electrical systems, HVAC/refrigeration, or critical facilities management
• Comparable work experience in mission-critical environments

• Undergraduate degree in Electrical Engineering, Mechanical Engineering, Engineering Technology or related field
• Minimum 3 years direct supervision of critical facilities operations with 24/7 responsibility

• 7 years trade experience in critical environments (data centers, telecom facilities, hospitals, trading floors, or similar)
• 3 years engineering/supervisory experience in critical facilities

• 10 years trade experience in critical/mission-critical environments
• 5 years critical facilities engineering/supervisory experience

• Applicable codes, laws and regulations (NEC, NFPA 70E, NFPA 75, TIA-942, Uptime Institute standards)
• Critical infrastructure systems architecture and redundancy configurations (N, N+1, 2N, 2N+1)
• Critical load management and power quality requirements
• UPS systems, battery plants, and emergency power generation
• Precision cooling systems (CRAC, CRAH, in-row, rear-door heat exchangers)
• Electrical distribution systems including switchgear, PDUs, RPPs, and branch circuits
• Building Management Systems (BMS) and Data Center Infrastructure Management (DCIM) platforms

• Deep understanding of mechanical, electrical, plumbing and fire suppression systems specific to critical/mission-critical facilities
• Proven ability to troubleshoot complex critical systems under time pressure
• Strong organizational skills with ability to manage multiple critical priorities simultaneously
• Ability to make sound decisions quickly during infrastructure incidents or emergencies
• Excellent interpersonal skills with ability to communicate technical information clearly to both technical staff and executive-level client personnel
• Self-motivated with ability to work independently during off-hours incidents and collaboratively during planned activities
• Ability to read and interpret single-line electrical diagrams, mechanical P&IDs, and critical systems documentation
• Proficiency with CMMS, MCIM, BMS platforms and Microsoft Office applications
• Understanding of change management protocols and maintenance windows in 24/7 environments
• Ability to remain calm and methodical during critical incidents and system failures

• Valid state driver's license
• OSHA 30-Hour General Industry certification
• NFPA 70E Qualified Person certification for energized electrical work

• Certified Data Center Professional (CDCP) or similar
• Certified Data Center Expert (CDCE)
• Certified Maintenance & Reliability Professional (CMRP)
• Building Operator Certification (BOC) Level II
• Universal EPA 608 Refrigerant Certification

• Ability to bend, sit, kneel, squat, stand, reach and lay as required to access critical equipment components in confined spaces and elevated platforms
• Ability to work in high-noise environments (generator rooms, mechanical spaces)
• Ability to work exposed to temperature extremes in mechanical and electrical rooms
• Availability for 24/7 on-call rotation and emergency response
• Ability to respond to critical incidents within specified timeframes (typically 1-2 hours)
• Regular travel to multiple critical facility locations within assigned region
• Ability to work nights, weekends, and holidays during planned maintenance windows

Expense Management Responsibility?
☒ Less $1 million
☐ $1 - $5 million
☐ $5 million or greater
☐ None

Revenue Generation Responsibility?
☐ Less $1 million
☐ $1 - $5 million
☐ $5 - $10 million
☐ $10 million or greater
☒ None

Management Responsibility?
☒ Small team, single function (critical facilities engineering)
☐ Large team, single function
☐ Small team, multiple functions
☐ Large team, multiple functions
☐ None

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.