Head of Global Operational Framework (EU, UK, US)

At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide.

Our Ambition: To build the world's most disruptive payment network and redefine what the payment experience should feel like.

Trustly is a global team of innovators, collaborators, and doers. If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high-growth environment, join us and be part of a team that's transforming the way the world pays.

You will turn Trustly's financial crime policies and instructions into clear, workable procedures/routines across the EU, UK and US, as well as ensuring compliant processes across our general operations. The scope covers AML/CTF, KYC, sanctions and fraud. You'll report directly to the Head of First Line and Head of Global Operations & FinCrime Prevention and support them in running the framework day to day. That means making sure procedures stay consistent across regions, are applied in operations, and stand up to regulatory scrutiny. You'll potentially build and lead a team that covers procedures, model governance, risk assessment and reporting across all Trustly regions.

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• 8-10+ years in financial crime compliance, AML or related risk roles, including senior leadership in a regulated payments, fintech or financial services firm

• Deep working knowledge of EU, UK and US financial crime regimes and FATF standards

• A track record of turning financial crime policy into operational procedures, routines and controls, ideally across more than one jurisdiction

• Hands-on experience with model testing, validation and documentation for transaction monitoring, screening or fraud models

• Experience supporting senior management and Boards with financial crime reporting, and working with regulators

• Able to translate regulation into workable operational controls in a fast-moving, product-led business

• Experience building a team from scratch or scaling one, ideally across several locations

• Degree in Law, Finance, Economics, a quantitative discipline or similar is desirable

• CAMS, ICA or equivalent certification desirable

Join a dynamic environment where you can take ownership, drive change, and continuously embrace new challenges. We're looking for dedicated and highly motivated individuals who thrive in a fast-paced environment and enjoy collaborating across different areas of the organisation.

If your skills and experience align with this role, we'd love to hear from you! Apply now and submit your CV in English.