10d ago

RECOVERIES OFFICER

Saint Lucia·CastriesPermanentmid

OtherOfficer

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Quick Summary

Overview

SUMMARY The Recoveries Officer will be responsible for the mitigation of loan loss in the non-performing portfolio, through the use of various recovery methods and tools.

Technical Tools

OtherOfficer

SUMMARY

The Recoveries Officer will be responsible for the mitigation of loan loss in the non-performing portfolio, through the use of various recovery methods and tools.

CORE RESPONSIBILITIES

Communicate with external parties such as the Bank’s Solicitors
Prepare loan applications for the restructuring and refinancing of non-performing loans
Conduct site visits to the Banks immovable and movable securities when and where necessary.
Represent the Bank on court matters where necessary.
Rehabilitate customer’s finances for the purpose of servicing their obligations with 1NB.
Ensure that the security under the allotted portfolio is intact where necessary
Execute all administrative functions which impact the NPL portfolio in a timely manner
Attendance at Judicial Sales
Update account status and database regularly
Stem flow of delinquent accounts.
Plan a course of action to recover outstanding payments.
Convert delinquent cards 90 days and over to loans.
Prepare loan applications for the restructuring and refinancing of loans
Update account status and database regularly.
Produce required reports to the Supervisor on a timely basis.
Ensure timely forwarding of notices to customers in arrears based on policies.
Ensure timely issuing of Internal Demand Letters for accounts in arrears, based on policy.
Locate and contact debtors to inquire about their payment status.
Negotiate payoff deadlines or payment plans.
Handle questions or complaints.
Communicate with external parties such as Bailiffs and other professionals as and when required in the recovery process.