Senior Engineer, R&D Digital

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

United States- Requisition Number: R-100546

United Kingdom- Requisition Number: R-103906

Belgium and Netherlands- Requisition Number: R-103896

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

The Senior Engineer, R&D Digital provides expertise and executes plans for Clinical Trial Management Solutions (CTM Solutions) systems and processes. The role supports capabilities for clinical trial study management and oversight solutions including CTMS, Site Payments and Access Provisioning. Under general direction, this role executes plans and processes that innovate product development, meet organization standards, and follow digital strategy. This role is a liaison between the business community and key partners and stakeholders.

The Senior Engineer collaborates with business partners, IT, and suppliers and contributes to customer enablement, metrics, user administration and support, system integrations, continuous improvement, and change management.

• Identifying and implementing technology improvements that optimize CTM Solutions systems and processes and deliver measurable value.
• Assessing study-team needs and translate them into practical system and process solutions.
• Supporting study build, maintenance, and effective system use throughout the study lifecycle.
• Providing end-user support through service tickets and shared mailboxes, ensuring timely follow-up and resolution.
• Identifying and supporting opportunities to improve workflows through automation, analytics, and GenAI capabilities, while following applicable privacy, security, quality, compliance, and human oversight requirements.
• Coordinating release management, user acceptance testing, system improvements, and integrations with IT, system owners, and suppliers.
• Troubleshooting advanced system and process issues in collaboration with IT and vendors.
• Creating and delivering training, guidance, and reference materials that enable effective system and process use.
• Facilitating team meetings and contribute to cross-functional projects.
• Supporting system and process audits, regulatory inspections, and corrective and preventive actions.

• Minimum of a Bachelor’s degree is required, preferably in Health, Science, Information Technology or another relevant field.
• Minimum of 5 years of relevant experience in clinical trial execution with a Pharmaceutical, Medical Device company and/or a Clinical Research Organization (CRO) is required.
• Proficiency supporting IT systems and related processes that support clinical development, reporting tools, Office 365 applications, and database administration is required.
• Solid understanding of the drug development process, including Good Clinical Practices (GCPs) and FDA Code of Federal Regulations is required.
• The ability to partner and influence people at all levels of the organization is required.
• Superior communication, business partnering, problem solving, and prioritization skills is required.
• Global business mindset is required.
• Ability to travel up to 10% of the time (Domestic/International) is required.
• Project Management or Process Improvement certification is preferred.