Business Test Analyst I

Position Purpose: 

Coordinates and performs testing for major system enhancements, including reviewing documents for testing, creating test matrices, and executing test cases.  Functions as a liaison between the operations areas and Information systems by researching technical production issues for immediate and long-term resolution. May also partner/communicate with other internal/external customers/plans.

Location: 

This position is full-time (40-hours/week) Monday-Friday in a hybrid office environment. You will work an 8-hour shift scheduled during our normal business hours of 8:30AM-5:00PM. It may be necessary, given the business need to work occasional overtime. Training for this role is onsite at 4101 Percival Road Columbia SC 29229. After the 6-week onsite training period, the role will be fully remote.

Sponsorship: This position is not eligible for sponsorship now or in the future. 

What You’ll Do:

• Prepares and reviews test data and test matrices for system changes. Develops test matrices to accurately reflect changes and details expected outcome. Executes test cases and evaluates test results for errors. Reports problems through appropriate channels and suggests corrections for a successful implementation. Utilizes internal and external software necessary to support testing and development of skills.

• Researches and documents system problems and assists in their resolution. Reviews and completes various daily reports to ensure system is performing as expected. Prepares written reports and analysis, including recommendations pertaining to system functionality. Utilizes internal and external applications for technical research of system issues.

• Functions as a liaison between the production operations areas, other area testers and Information Systems to facilitate communications. In addition, assists customers and testers with issues that arise both in production and during testing.

To Qualify For This Position, You'll Need The Following:

• Basic business math skills.
• Strong verbal and written communication skills.
• Related systems support knowledge.
• Strong research and analytical skills.
• Attention to detail.

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.

If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.

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