~22d ago

ETIC, OCI Technical Support Engineer - Senior Associate

Cairo - Eticsenior
Technical Support EngineerCustomer
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Quick Summary

Key Responsibilities

Daily tasks and delivery expectation Handle escalated incidents related to cloud services, ensuring timely resolution in line with SLAs.

Technical Tools
Technical Support EngineerCustomer
Advisory

Technology

Advisory - Other

Senior Associate

We are seeking a skilled Cloud Support Engineer Product SME with expertise in managing L2/L3 support activities within an ITIL-aligned managed services framework. This role will be responsible for delivering advanced cloud services and ensuring operational excellence across multiple client environments. The ideal candidate will have a deep understanding of ITIL processes, particularly around incident management, problem management, and change management.

Responsibilities

~1 min read

  • Requirements

    ~1 min read
  • 0%

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    Nice to Have

    ~1 min read

    No

    No

    Location & Eligibility

    Where is the job
    Cairo - Etic
    On-site at the office
    Who can apply
    Same as job location

    About this job

    Posted
    22 days ago
    Employer
    has 5,030 open jobs on Jobera in 85 countries.

    Listing Details

    First seen
    October 8, 2026
    Last seen
    October 30, 2026

    Posting Health

    Days active
    21
    Repost count
    0
    Trust Level
    14%
    Scored at
    October 30, 2026

    Signal breakdown

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    ETIC, OCI Technical Support Engineer - Senior Associate
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