10d ago

Academic Support Analyst

Canada·Bcmid

OtherSupport Analyst

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Quick Summary

Requirements Summary

Applications will be accepted until 11:59 PM on the Posting End Date. Job End DateMarch 30, 2029 At UBC,

Technical Tools

OtherSupport Analyst

Staff - Non Union

M&P - AAPS

AAPS Salaried - Student Management, Level A

Academic Support Analyst

Business Solutions 3 | Business Solutions and Support | Enrolment Services

What We Offer

~1 min read

$5,692.25 - $8,179.50 CAD Monthly

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

October 12, 2026

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

March 30, 2029

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Responsibilities

~2 min read

→Experience preferably in a student service environment.

→Ability to adapt to changing priorities and experience with assisting staff during times of transition.

→Experience with policy interpretation and administration.

→Computer experience required (Intermediate level understanding of Word, Excel and Outlook).

→Experience with Student information systems, intranet navigation and Drupal CMS preferred. Experience with Workday Student an asset.

→Effective oral and written communication, interpersonal, client service and organizational skills.

→Ability to resolve complex problems which require close attention to detail and creative solutions.

→Ability to work independently and as a supporting member of a team.

→Must possess excellent interpersonal, team building and intercultural skills and must be willing to participate and actively contribute in team situations.

→Demonstrated ability to build, manage and maintain high-quality and productive relationships across cultural difference.

→Demonstrated ability to effectively communicate and interact with empathy, understanding and, respect of diverse and divergent perspectives and behaviours.

→Works in a collaborative and inclusive manner, fostering equitable experiences and a respectful environment for all staff.

→Acknowledges, reflects upon and challenges one’s own biases and assumptions.

→Recognizes and addresses personal and institutional assumptions and behaviours that create barriers to inclusion

→Must be very capable to exercise tact and discretion, as well to remain calm during pressure situations when dealing with upset or irate individuals.

→Able to act as the main point of contact in matters which require a high level of sensitivity.

→Proven multi-tasking skills; ability to work under pressure, to handle heavy volumes during peak periods, to meet demanding deadlines, and to work accurately with frequent interruption