Prior Authorization Specialist (CMA or Pharm Tech)

Medical Associates is looking for a CMA to join our team as a full-time Prior Authorization Specialist!

• →Review prior authorization requests and gather the supporting documentation needed from the medical record.
• →Submit requests to payers, monitor status, follow up as needed, and document outcomes.
• →Work with providers and clinical staff to obtain missing or additional information needed to support authorization.
• →Communicate authorization status and payer requests to providers and staff.
• →Recognize when a request requires clinical interpretation, medical necessity review, an appeal, or other nursing judgment and escalate those cases to the appropriate nurse.
• →Complete all other assigned projects and duties.

Experience: Two or more years of medical office, referral, scheduling, insurance verification, prior authorization, or related healthcare experience preferred.

Education: Equivalent to completion of a specialized course of study or certification at a business or trade school. Must possess a current certification or registration as a Certified Medical Assistant (e.g., CMA through AAMA, CCMA through NHA, or RMA through AMT).

Interpersonal Skills: A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Ability to work independently and remain motivated in daily work is required. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.