WWCO - Deal Acceleration Desk - SBS 171708 - Internal

-Act as a one-stop-shop for sales and work collaboratively with Service organizations to ensure prioritized deals are executed with both velocity and accuracy, so that the Sales can focus on generating new business. -Responsibilities include structuring SMB deals in CRM, performing due-diligence and analysis of customer onboarding requirements, handling of sensitive information, quote management, knowledge of federal/state/local guidelines, and more.
Shift:Technical( 07:30 PM - 04:30 AM)
Skill:Customer Service & Support
JobCode:Salesforce
Grade/Level:G2L1
##LI-DNI-Manage and analyze data at both client and deal level that ensures accuracy and compliance with Sales and Service customer onboarding policies/procedures -Developing tools/calculators that simplify capturing and reporting of payroll balances. -Provide a seamless and efficient, one-stop Concierge-style service for onboarding payroll/HR SMB clients from sale to start. -Work with a sense of urgency and quickly root cause issues into process, policy, system, data and engage with functional owners to resolve. -Ensure smooth and successful hand-off of customer to Service organization. -Cultivate strong partnerships with your peers in cross-functional teams (sales, implementation, clients) to ensure Sales to Implementation cycle is efficient and seamless. -Provide recommendations to ADP leadership around potential best practices and training on ADP solutions, based on client input or experience. -3-4 years of business operations, customer operations, sales operations experience or systems integration environment -Ability to assess problems in a structured fashion and identify key issues to solve. -Ability to work in a fast-paced, performance-based environment and meet deadlines. -Work well under pressure, with intense prioritization along with timely and transparent communication. -Excellent written and verbal communication skills. -Strong Excel, Sales Enablement Tools (CRM, GONG, Seismic, etc.), MSWord and PowerPoint skills -Meticulous with strong analytical skills and judgement/decision-making ability. -Good Conversational Skills -Ability to contribute in multiple projects simultaneously with deadlines and manage changing priorities with minimal supervision and intervention -Critical Thinking: Data story telling must look at the numbers, trends, and data and come to new conclusions based on the findings. -Excellent communication skills (verbal & written) -Strong motivational, organizational & time management skills -Flexible, adaptive & proactive -Willingness to work in different time zones