Patient Services Manager

Position Title:  Patient Dining Services Manager

Location: St. Luke's Upper Bucks, Quakertown Pa

Now seeking a talented and hospitality driven Patient Services Manager.  The PSM is responsible for the Room Service dining experience including the BOH kitchen operations, delivery services to the floors and patient rooms, managing an AMAZING Team and ensuring that the patient experience is second to none.  MUST have STELLAR communication skills, the ability to mentor and lead, ability to utilize smart technology and be willing to roll up the sleeves and jump in where needed.   

This is a great opportunity to learn and grow in the Contract Dining Services industry.  Experience in a healthcare setting such as Nursing Home, Rehabilitation, or Hospital Dining is desired. 

Metz Culinary Management is growing and we have openings for a Rock Star Patient Food Services Manager who shares our passion for Food and Service. The PSM plans, coordinates and manages all in-room Patient Dining. The primary focus of our Patient Services Manager is the overall leadership of the Server Team and oversight of the Patient Experience, ensuring amazing food, unexpected service and the ability to engage with our patients to utilize the ordering system and/or assist in the menu selections and follow up to ensure satisfaction. 

The Patient Services Manager primarily functions as a member of the multidisciplinary health care team to implement nutrition care plans. A successful candidate will have a strong knowledge of the importance of Customer Relations, Dining Experience, and Employee Management. While experience working in the Patient Food Services setting would be ideal, some of our most successful Patient Services Managers have a background in Restaurant General Manger roles. HOSPITALITY minded leadership is a MUST.

• Bachelor’s Degree Desired
• Patient Services or Restaurant Manager experience required
• AMAZING Communication Skills (Verbal and Written)
• Strong Microsoft Office Skills
• Creating effective communication documents including summaries, reports and letters

Metz Culinary Management Values are what separates us from the competition. Our Leaders share our Values, Attributes, and Strategic Focus reinforcing our culture and values every day to our Team Members creating an environment for personal growth, enrichment and career success.

As one of the fastest growing companies in the industry, we continually seek talented and dedicated individuals who share our commitment to excellence. Join our team of over 7,000 team members who share a passion for Onsite Dining and Support Services, working together toward one common goal, excellence, in quality and service. We are committed to providing the atmosphere, opportunity, and benefits that enable us to be an employer of choice in the industry.

We are a family-driven company that delivers restaurant-inspired hospitality to everyone we serve.