Medical Receptionist - Community Cardiology Care

Nebraska Medicine is seeking a Medical Receptionist to join our growing Community Cardiology Care team. In this role, you’ll serve as the primary phone contact for patients of our Community Cardiology providers, helping schedule appointments, answer questions, and connect patients with the appropriate resources. You’ll play an important role in helping patients access timely care while providing the personalized experience of a community practice backed by the resources of a large academic health system. This is a remote position.

• Monday-Friday, 7:30am-4:30pm
• Remote after training
• Must reside in Nebraska or Iowa
• In-person training for approximately 2-3 weeks, Monday-Friday, 7:00am-3:30pm

Serve as the first point of contact by greeting and welcoming patients and others, (in person, at the check-in desk, or via the telephone). Responsible for answering incoming calls in a professional manner, and/or checking in / out patients per established protocols. Responsible for scheduling patient appointments and registering patients.

Required Qualifications: Medical Receptionist - Community Cardiology Care
• Minimum of 16 years of age required.
• Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers required.
• Ability to work professionally with physicians, clinic staff and patients in a timely, confidential manner required.
• Demonstrated analytical, prioritization and organizational skills required.
• Demonstrated flexibility and dedication to team environment required.
• Effective communication skills required.

Preferred Qualifications: Medical Receptionist - Community Cardiology Care

• High school education or equivalent preferred.

• One year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) preferred.

• Nursing Assistant or Medical Assistant preferred.
• Knowledge of medical terminology preferred.
• Experience with Microsoft Office, specifically Word and Excel preferred.
• Depending on the position available, fluency in Spanish preferred.

Sarah Placzek

splaczek@nebraskamed.com