Transitional Care Manager

• →Round at hospitals in the Springfield market, with required hospital presence at least three days per week.
• →Visit hospitals, skilled nursing facilities, nursing facilities, and other healthcare partner locations throughout the market.
• →Support field-based bedside and case-management activities.
• →Build and maintain strong relationships with hospital teams, discharge planners, case managers, facility leaders, patients, families, and community partners.
• →Help coordinate referrals and support smooth transitions from hospital or facility care to appropriate home- and community-based services.
• →Educate patients, families, referral sources, and facility staff about available services and care options.
• →Identify opportunities to strengthen referral relationships and improve transition processes.
• →Communicate consistently with referral partners and internal teams regarding follow-up, needs, and next steps.
• →Maintain accurate documentation and timely follow-through.
• →Work independently in the field while collaborating closely with the local INTEGRITY team, Marketing Managers, and other Transitional Care Managers.
• →Represent INTEGRITY Home Care + Hospice and BAYADA with compassion, excellence, reliability, and professionalism.

We welcome candidates from both clinical and nonclinical healthcare backgrounds, including experience as a:

• Registered nurse or other licensed healthcare professional
• Social worker or MSW
• Registered dietitian
• Hospital or skilled nursing facility liaison
• Healthcare marketer, account manager, or sales professional
• Case manager or discharge-planning professional
• Healthcare relationship or community outreach professional

• Be comfortable working in hospitals and healthcare facilities.
• Build relationships naturally and communicate with confidence.
• Demonstrate initiative, organization, and dependable follow-through.
• Be comfortable spending substantial time in the field.
• Enjoy a high-activity environment with frequent in-person interaction.
• Be willing to actively engage with referral partners and facility teams—not simply wait for opportunities to come to them.
• Adapt well while working independently and as part of a collaborative team.

• Make a visible difference: Help patients and families navigate important transitions in care.
• Join a growing team: This is a brand-new addition to the Springfield team, creating an opportunity to help shape the role and its relationships.
• Enjoy field autonomy: Organize your day around meaningful visits, relationship-building, and follow-through across the market.
• Bring your full experience: Clinical, marketing, sales, liaison, and healthcare relationship experience are all valued.
• Stay connected to healthcare: This role may appeal to an experienced professional seeking a more autonomous position while remaining deeply involved in patient care transitions and community relationships.

BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws.  Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.