24d ago

Loss Recovery Specialist - Auto Loans

mid

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Quick Summary

Key Responsibilities

Receive/make inbound and outbound calls to current and former customers with charged off accounts to negotiate re-payment or settlement on account(s).

Requirements Summary

Bilingual (English/Spanish) is a plus, but not required. 5+ year(s) of experience in the collections field with at least 3+ years of experience with charged off accounts,

Technical Tools

Other

What We Offer

~1 min read

✓Medical, Dental, and Vision Insurance

✓Life Insurance

✓Flexible Spending Accounts (FSA)

✓Accident, Hospital, Indemnity Insurance

✓Short Term Disability (STD) and Long-Term Disability (LTD) Insurance

✓Employee Assistance Program (EAP)

✓401(k) Plan

✓Tuition Reimbursement

✓Paid Holidays

✓Paid Time Off (PTO)

✓Transportation Reimbursement Benefit (Mass Transit, Carpool, and Plug-In Electric Vehicle)

✓Referral Bonus

✓Quarterly lunches

✓Daily fresh fruit

✓Office Starbucks Coffee/Latte/Espresso Machine

✓And a lot more!

About the Role

~1 min read

The Loss Recovery Specialist will be responsible for bringing charged off auto loan accounts to resolution by negotiating payment in full or settlement and initiating legal action as appropriate.

Responsibilities

~1 min read

→Receive/make inbound and outbound calls to current and former customers with charged off accounts to negotiate re-payment or settlement on account(s).
→Perform extensive skip tracing and asset searches as necessary. May use outside skip tracing services as needed.
→Recommend initiation of legal actions as appropriate.
→Coordinate approved legal action with the in-house legal department.
→Other duties as assigned.

Requirements

~1 min read

Bilingual (English/Spanish) is a plus, but not required.
5+ year(s) of experience in the collections field with at least 3+ years of experience with charged off accounts, preferably in the subprime consumer lending industry.
Effective communication, negotiation, and problem-solving skills.
Ability to read, interpret and apply federal, state and local collections regulations.
Ability to interact with customers in a professional, tactful and sensitive manner.
Ability to thrive in a fast-paced work environment and to work independently and as part of a team.
Available to work a flexible work schedule and overtime as needed.
High School Diploma or GED.

Veros Credit, LLC is an equal opportunity employer.

**This Organization Participates in E-Verify

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