Workday Process Manager

• Create and optimize dashboards (e.g., Team Performance dashboards) to provide employees and admins with actionable insights, clear visuals, and real-time data to support decision-making
• Lead the design and optimization of business processes with a focus on scalability, efficiency, and user experience
• Partner with HR leadership and cross-functional stakeholders to define strategy, prioritize initiatives, and align Workday capabilities with business goals
• Maintain master data values in Workday and data integrity by developing processes to audit, analyze, and resolve potential issues through a root cause analysis.
• Lead and support enterprise processes such as performance cycles, talent reviews, and learning campaigns

• Own evaluation and implementation of Workday releases, proactively identifying opportunities to enhance system functionality and user experience
• Lead end-to-end deployment activities, including impact assessments, regression testing, integration validation, and performance monitoring
• Develop and execute change management strategies to drive awareness, adoption, and effective utilization of Workday features
• Create and deliver training, documentation, and enablement materials for end users, HR partners, and system administrators

• Act as a trusted advisor and key liaison between HR, IT, and business stakeholders
• Influence decision-making by presenting insights, recommendations, and system capabilities in a clear and compelling way
• Lead communication strategies for system updates, enhancements, and process changes
• Ensure alignment across stakeholders and maintain transparency on priorities, timelines, and outcomes

• 3-5 years of experience or training with Workday HCM, with a focus on configuration and optimization
• Expertise in HR operations, including Performance Management, Learning, and Talent processes
• Proficiency with Microsoft Office Suite required; advanced Excel skills including data validation, formulas, and pivot tables required.
• Proven ability to consult with senior stakeholders and translate business needs into technical solutions

• Advanced analytical and problem-solving skills, with a focus on root cause analysis and solution design
• Bachelor’s degree or equivalent experience

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.