VELYS Clinical Trainer | J&J MedTech | Orthopaedics | North East London-Cambridge-St Albans

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

• Act as the VRAS product expert, presenting solutions to a variety of stakeholders across NHS and private healthcare in collaboration with Joints and Capital Sales teams.
• Manage installation logistics and provide technical service to ensure a smooth customer experience.
• Supporting VELYS accounts to drive usage and turn rates
• Guide surgical teams through their initial robotic procedures, sharing best practices and fostering confidence in the technology.
• Deliver comprehensive training to hospital departments, including sterile processing and engineering teams.
• Collaborate with local team to ensure they are adequately trained and supported, enabling them to independently provide robotic case coverage after the Hypercare period.
• Stay ahead of industry trends, competitor products, and the latest robotic innovations.
• Support the rollout of new software updates and product lines
• Troubleshoot technical challenges swiftly and effectively, acting as the first line of service for complex issues.
• Build strong, lasting relationships with customers, providing expert guidance and support throughout their robotic surgery journey.
• Represent the VELYS Robotic-Assisted Solution at local and national congresses and events, supporting promotional activities to engage prospective customers and highlight the value of our technology.
• Collaborate with internal teams, including Field Service Engineers (FSE) and Digital Surgery partners, to deliver a unified customer experience.
• Work autonomously with a results-driven mindset, while contributing to team objectives.

• A deep passion for orthopaedics and a genuine excitement for advancing surgical innovation.
• A technical mindset with the ability to troubleshoot and adapt quickly in high-pressure situations.
• Exceptional communication and relationship-building skills to engage diverse stakeholders.
• Strong knowledge of knee arthroplasty and an interest in robotic-assisted technologies.
• A collaborative and proactive approach, ensuring the best outcomes for customers and patients.

By joining Johnson & Johnson you will find boundless opportunities to craft your path & amplify your impact inside & outside our walls. And with our commitment to be the world’s healthiest workforce you can strengthen your body as well and your mind.  When you work at Johnson & Johnson you can touch over a Billion lives worldwide every day.  And when you apply your talent to our collective purpose there’s no end to the lasting impact we can make together. And that changes everything.

It’s important to us that you feel you can bring your whole self to work; at Johnson & Johnson we provide an environment for you to fulfil your career aspirations as well as promoting your physical and mental wellbeing. As part of our offering, you will receive a competitive compensation and benefits package as well as benefits that can be tailored to what is valuable to you throughout different stages of your life. Examples of this include: online Digital GP, private healthcare, Retail Vouchers, Discounted & Subsidised Gym memberships and you can get to support community projects as part of our global Corporate Social Responsibility programme.