Appraisal Vendor Coordinator

3 Locationsmid

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Quick Summary

Overview

The Appraisal Vendor Coordinator oversees and works with NJM shops to ensure processes are followed and customer issues are resolved.

Technical Tools

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The Appraisal Vendor Coordinator oversees and works with NJM shops to ensure processes are followed and customer issues are resolved.

Responsibilities

~1 min read

→Serve as a liaison between various General Claims departments on repair processes
→Ensure NJM shops complete required processes to keep customers and NJM informed of repair status
→Provide updates to customers and Claims staff of status of repair escalations
→Document all issues into NJM’s Vendor Tracker
→Serve as a point of contact for Enterprise Rent-a-Car to monitor rental average for NJM shops
→Recover reimbursements from NJM shops due to excess rental or corrective repairs needed
→Address all Customer Surveys needing attention involving negative shop performance and/or customer dissatisfaction
→Review estimates from NJM Staff and Independent Companies as part of a bi-monthly Audit
→Perform Paint & Material calculations to resolve cost issues with shops
→Provide monthly report on shops not following required update process
→Complete arbitration responses on a monthly basis

Requirements

~1 min read

Experience with NJM’s Vendor Portal

Compensation: Salary is commensurate with experience and credentials.

Pay Range: $77,698-$90,252

Eligible full-time employees receive a competitive Total Rewards package, including but not limited to a 401(k) with employer match up to 8% and additional service-based contributions, Health, Dental, and Vision insurance, Life and Disability coverage, generous PTO, Paid Sick Leave, and paid parental leave in addition to state-mandated leave. Employees may also be eligible for discretionary bonuses.

Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.

Location & Eligibility

Where is the job

Not specified

Location terms not specified

Who can apply

Same as job location

About this job

Pay per year: $77,698–$90,252 a year; 19% above the $70,554 median for Other jobs on Jobera (110,457 salaries).
Posted: 5 days ago
Employer: has 56 open jobs on Jobera.