5d ago

Room Service Ambassador

Other

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Quick Summary

Key Responsibilities

Provides an excellent customer service experience when the patients are making menu selections. Take food orders over the phone. Make selections into the electronic meal selection,

Requirements Summary

Minimum: High School diploma/GED plus computer. Basic keyboard skills and telephone etiquette skills. Preferred: Experience in a food service, customer services or patient care setting.

Technical Tools

Other

10/24/2026

Regular

University of Arkansas for Medical Sciences

Requirements

~1 min read

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The Room Service Ambassador is responsible for assisting patients with menu selections, and ensuring the patients receive meals and nourishments in accordance with physician prescribed diets, food allergies, and preferences. The Room Service Ambassador provides excellent customer service to ensure the department’s goals are met.

High School diploma/GED plus computer.
Basic keyboard skills and telephone etiquette skills.

Nice to Have

~1 min read

Experience in a food service, customer services or patient care setting.

Responsibilities

~1 min read

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Provides an excellent customer service experience when the patients are making menu selections.
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Take food orders over the phone.
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Make selections into the electronic meal selection, and updating and recording patient information.
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Corrects menu choices based on meal patterns, allergies and patient preferences.
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Trouble-shoots issues at the point of service affecting patient satisfaction with the food service.
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Occasionally

Sit

Continuously

Walk

Occasionally

Bend, crawl, crouch, kneel, stoop or reach overhead

Occasionally

Lift and carry weight

10 lbs or less

Push and pull weight

10 lbs or less

Use hands to touch, handle or feel