Senior Manager, Internal Communications

·        Develop and manage a comprehensive internal communications strategy across shared services, ensuring consistent, clear, and engaging messaging enterprise-wide

·        Serve as the primary communications partner for HR and Enterprise Safety, building strong relationships with department leadership and translating complex initiatives into compelling communications

·        Provide strategic oversight and quality control across the broader shared services communications portfolio

·        Lead change management communications for major organizational initiatives — including HR programs, benefits updates, onboarding, performance management, and operational changes — ensuring employees are informed and prepared throughout the process

·        Develop communication frameworks and toolkits that support leaders in communicating change effectively at all levels of the organization

·        Partner with HR and senior leadership to ensure change communications are timely, empathetic, and aligned with Moss' culture and values

·        Create content for internal announcements, sharepoint updates, all-employee communications, and other internal channels — maintaining a consistent brand voice across all platforms

·        Ghostwrite executive communications for senior leaders, ensuring messaging is clear, on-brand, and aligned with organizational priorities

·        Prepare compelling presentations for leadership and department heads, including content development, slide design direction, and speaker notes

·        Manage, develop, and coach team members, providing day-to-day direction and professional development support

·        Manage internal events and employee engagement initiatives, including town halls, leadership briefings, and company celebrations

·        Establish metrics to measure the effectiveness of internal communications efforts, using data-driven insights to continuously refine strategy

·        Drive adoption of AI and emerging communications tools to improve workflow efficiency and content quality

·        Collaborate cross-functionally with HR, Safety, and shared services departments to ensure cohesive and consistent messaging enterprise-wide

• →Embrace opportunities to experiment with industry-leading technologies like AI and machine learning to improve communication workflows.
• →Assist in the hiring, training, and development of communications staff, fostering a culture of continuous learning and improvement.

• Bachelor’s degree in Communications, Public Relations, Journalism, or a related field.
• 7+ years of experience in internal and external communications, with a focus on internal engagement and PR/media relations.
• Strong writing, editing, and verbal communication skills.
• Demonstrated experience managing internal communications and supporting external media relations and/or community outreach.
• Proficiency in meeting planning and PowerPoint presentation development.
• Ability to work collaboratively with cross-functional teams and senior leadership.
• Proficiency with communication tools and platforms, including intranet systems, social media, and email marketing software.
• Ability to think strategically and execute tactically, balancing long-term vision with current priorities.

Moss is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.