Customer Support Specialist
Customer Support SpecialistCustomer
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Quick Summary
Key Responsibilities
Respond to customer inquiries through phone calls, emails, and other communication channels. Provide accurate information and assist customers with their questions and concerns.
Technical Tools
Customer Support SpecialistCustomer
Responsibilities
~1 min read- →Respond to customer inquiries through phone calls, emails, and other communication channels.
- →Provide accurate information and assist customers with their questions and concerns.
- →Handle customer complaints professionally and work toward effective solutions.
- →Follow up on customer issues to ensure timely resolution and satisfaction.
- →Coordinate with internal departments to address customer needs and resolve escalated cases.
- →Maintain accurate records of customer interactions and feedback.
- →Identify recurring customer issues and suggest improvements to enhance the overall customer
Requirements
~1 min read- Bachelor’s degree in Business Administration or a related field.
- 1–3 years of experience in customer support or a similar role.
- Good knowledge of Microsoft Office applications.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a customer-oriented mindset.
- Good organizational skills and attention to detail.
What We Offer
~1 min read✓Competitive salary package.
✓Attractive Bonus.
✓Medical & Social insurance.
✓Career growth and development opportunities.
✓Regular employee engagement and wellbeing activities.
Location & Eligibility
Where is the job
Cairo, Egypt
On-site at the office
About this job
- Posted
- 4 days ago
Listing Details
- Posted
- October 11, 2026
- First seen
- October 11, 2026
- Last seen
- October 15, 2026
Posting Health
- Days active
- 3
- Repost count
- 0
- Trust Level
- 58%
- Scored at
- October 15, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
External application
4 other jobs at
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